Renaissance Orlando Resort – Disney Springs® Area

The pool bar is great

Friendly and professional staff. Comfortable and cozy

Clean room and beautifully updated! 20 min walk to Disney Springs

Everything was above and beyond. The best staff treatment ever at hotel I've received. Wish I could hire them all at our establishment! I wouldn't have changed a thing. Keep doing great!

The best stay in Disney springs 1- close to the parks and having shuttle bus for free 2 ways around the clock 2- breakfast restaurant is very nice and rich with options and amazing friendly team who are at your service all the time 3-rooms at the pool are very comfy and equipped with coffee and amenities , and the room service is also excellent 4- pool is very nice , pool bar , jacuzzi and gym 5-shop at the location that has every thing you may need ( clothes , souvenir, snacks even gadgets ) 6- Starbucks at the location where we also got vouchers for daily free drink at the check in so for 4 days we got 8 free drinks this is awesome . 7- bellman and housekeeping are very professional and always assure our convenience 8-hotel is 10 mins wake to Disney springs area where you will enjoy the walk till you reach there and you will not need transportation No thing , just go and you will live the best experience

Exceptional

There was 4 of us ladies for a girls weekend. We booked a room with a lanai. We received a room on the 2nd floor with a balcony (No Chairs) parking lot view. Room A/C was set to 65. It was not cold in our room. However it was comfortable. Bathroom Mirror light did not work. Room was cute. Bathroom could used some updating. We enjoyed the pool area. Hallways were hot. Seems like we were in the older part of the hotel.

Our room was only cleaned once in 3 days

Exceptional

Our overall stay was very good. The room was clean, the front desk staff was extremely helpful, and even walked us to the pool when we asked where it was. The atmosphere was quiet and perfect for my sleeping kids. The air conditioner in our room wasn't working properly and they sent the technician to us twice before we decided to switch rooms. The only issue I had was that I paid a few dollars extra for the slightly larger room that could accommodate 5 people instead of 4. When we switched rooms on the second night, they gave us a room that accommodates 4 instead of 5, and I did not receive any kind of refund. The stay was great besides that.

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The hotel was beautiful, spotless, and very well maintained. Every staff member we interacted with was friendly, attentive, and genuinely seemed to care about making our stay special. The level of hospitality really stood out. What made our trip even more memorable was the thoughtful birthday surprise waiting in our room. The staff went above and beyond with a sweet birthday basket, treats, and a card that made me feel so celebrated. It was such an unexpected and kind gesture that truly elevated our stay. The location is perfect for Disney visitors, the rooms were comfortable and clean, and the service exceeded our expectations. We left feeling appreciated and already looking forward to coming back. Thank you to everyone at the Renaissance Orlando at Disney Springs for helping make my birthday so special! 🎉✨🏰

Superb

Exceptional

I have stayed at the Renaissance on numerous occasions and it is always five stars across the board. There is literally not one complaint ever. The staff is incredibly friendly / welcoming / helpful and this includes the staff at the American kitchen restaurant attached to the hotel. The rooms are impeccably clean and the entire property is very thoughtfully and creatively decorated. Guaranteed, you would be hard-pressed to find a better property in the Walt Disney world resort area!

The location to Disney was fantastic. All the staff was really friendly and I very much enjoyed my stay.

The pillows were pretty terrible

Exceptional

Very good

Exceptional