DoubleTree Suites by Hilton Orlando - Disney Springs® Area

Exceptional

Louree was a huge help to us when setting up for our reunion banquet. She was phenomenal helping us put everything together and making sure we had what we needed, even things we hadn’t thought of or forgotten. My husband and son loved the breakfast buffet and those delicious chocolate chip cookies.

Clean

Shuttle to Disney parks are good. Feel tired and need an update. bathroom was in particular in a refurbishment.

I loved how nice the staff was and they made us feel very welcomed. The staff was very professional so thanks to them for that. As much as I loved how nice the staff were our room was not set up to our standards. The room had a smell to it, there were no outlets by the bed, the tv was hard to work and figure out, the water in the shower was stopping up badly. Overall it was not a comfortable stay like that but we were tired from our road trip and just adjusted. If I could get some money back I would. Sad to say I would not stay here again.

Superb

Wonderful clean hotel. Amazing staff and amenities

Shuttle to Disney None

Did not like the fact that they had bathtubs with a shower curtain. It dates the hotel. Ironically enough I find it ridiculous that the property will charge the travelers staying at the hotel a $35 x night fee for parking. It’s a money grab. It make no sense to charge this fee. If you’re a paying customer why are you being charged for the vehicle you used to take you there. I’m just saying. I thinks it wrong.

Close to Disney Springs Pillow were uncomfortable

Overall great place to stay

It was good for one night

It was good for one...

Amazing experience, staff very accommodating

I loved the size of the room. Front desk clerk was great! They give you cookies. You get free bottled water. Very clean. A nice walk to Disney Springs.

Nice hotel, great front desk staff, clean and well located. However the crib / cot supplied for our 14 month old was not good, it had a very thin mattress that was hard and no fitted sheets, they gave us proper big bed sheets that were not safe for baby as the baby could wrap itself around them. But apart from this, everything else was great. Had to put a parking sign on car which was slightly annoying after a long day at magic kingdom, would be better if electronic.

Great room and very friendly staff.

I'm only giving this 2 stars because I could park my bus here and the deck clerk was very nice. But the moment I walked into the room there was a live roach on the wall I had to crush with shoe and another one trying to run across the wall by the door frame and than behind the TV stand was a dirty sock.

The gym room is very nice and clean, the fruit from breakfast is very good. Free water from Staff. This room meeting my expectation which has a door to seperate the main room and living room. Actually most of the things are good. Except the shower water is very slow and small.

The rooms were clean. Staff was friendly. The small store near the lobby was very convenient. They gave us free water bottles every day we were there. Shuttles to the parks were convenient as well.