Fairfield Inn & Suites New York Midtown Manhattan/Penn Station

Enjoyed the gem of a rooftop bar. Liked that they had a daily happy hour. Super convenient to everything, transport, & shopping.

I was charged the wrong rate even though I was repeatedly told by the frontdesk that my rate will be lower, both during check in and check out. The day after the checkout I was charged the full rate. The people at the front desk were terrible and refused to fix the error even though I informed them that the rate that they changed was not right.

Clean, quiet, cool room. Looked after our bags all day until check in at 4. Friendly staff. Room was ok but a bit small for 4. Could have provided larger free water bottles. Breakfast was simple but ok.

Superb

The room was clean, the staff was friendly and helpful. The breakfast was well organized and delicious.

Great location and helpful staff especially Che N/A

Wasn’t get in and out of the city driving. Close to train station and mid town.

Excellent value for the location The staff had the charming NYC surliness.

Eh good place to lay over for train Typical NYC extortion

Great location next to Moynihan Hall / Penn Station and close to MSG! It is also close to K-town, good sushi restaurant (Blue Ribbon), Starbucks, Blue Bottle Coffee, a Target, and CVS. The staff was awesome! So nice and eager to help. The rooms were a decent size for NYC and clean. The view was great and liked how you could crack open the window to get some airflow. The breakfast is included and convenient. The hotel does need a refresh but given the location and value, it was not as big of a deal.

Exceptional

Superb

I liked that it was next to MSG (We had a concert there). and close to Penn Station. Also that the hotel served breakfast, and best of all it had laundry service. Overall the stay was perfect. I don't have anything to say about, what I didn't like. We enjoy our hotel, and it's amenities.

Very good

Location excellent for access to Penn Station Room simple but ok and bed comfortable No water to take a shower in the morning or to brush our teeth. We were given a bottle of water that was then BILLED TO US! Now we are getting small amounts billed to our credit card (the one we showed for “security”. THIS IS NOT SECURE FOR US!!! I am going to ask the bank to stop paying you.

The staff were very attentive and helpful. The breakfast choices were very good and the dining area was kept nice. There was coffee in the lobby at all times, and they made fresh decaf coffee later in the evening when we asked for it. The rooms were clean and bed was comfortable. We had 3 rooms and my Uncle's room was not ready until 5:30pm which was problematic since he is 88. There was a cleaning cart in the hallway of our floor (6th fl) 24/7 and we had to walk around it when exiting the elevator or visiting family's room. The elevators often didn't work and there were long waits which made them very crowded.

The rooms are clean but I always prefer to Get the bigger room close to the Train station.

Perfect location for my elderly parents. Traveled by subway and uber without any problems. Entire staff were amazing.

My stay was great. Room was perfect. I walked to all restaurants and attractions. Whole Foods is nearby which was great I didn't have a view.

Staff were awesome, hotel was very clean and amenities were plenty!