TownePlace Suites by Marriott San Antonio Northwest

The place was clean and staff was friendly. But my daughter and my other daughters boyfriend got bit or something gave them bubbles on the skin and a rash from the hotel. I do not know if it was fleas, bed bugs or something at the hotel but two rooms in different locations and what are the odda of both of them getting it. I was also disappointed in the coffee. As much as I paid that was the first hotel not to have flavored coffee creamers.

Love and renovation the property.

The television in my room was very old and small for the size of the room that I had .There was not a good selection for breakfast. There was no ice maker on my floor .

I liked the size of room and the full size refrigerator. The latch to lock the door did not work. The hotel is old and out dated. Only 1 elevator worked the entire stay. There wasn’t many options for breakfast and the staff putting out breakfast seemed annoyed every time. The water for the shower barely got hot so never got a good hot shower but staff said there was nothing they could do about it.

Bad

Staff was exceptional. Good breakfast. Excellent location if you need to be by the medical center.

Mix after 815 despite breakfast is open till 9. Several guests complained but the lady didn’t offer much . 150$ a night , pretty disappointing. Will Be mindful choosing Marriott blindly again .

Free breakfast and good spot to stay

The food was good, but I felt that lady doing the breakfast was a bit aggressive about what people were doing or not doing with the waffles, bagels etc. There were no knives to cut the bagel so I was using the tongs to cut thru the bagel so I could put into the toaster. My husband forgot to spray the waffel maker before he put in the batter- she acted like it was a crime.

Exceptional

Induction cooker present with all kitchen supplies and plates, free laundry too Front desk staff sometimes not available, waited a long time for a staff

Exceptional

Exceptional

Exceptional

Excellent service

Everything

I didn't like how there weren't enough pillows or blankets in the room i stay. The pillows weren't cushion enough i had a very hard time sleeping. The breakfast was alight i wish there was more options like bacon and eggs or pancakes. staff was great they totally nice and reliable at times. next time i book here i hope Expedia will fix the room issue because reserve a room for 2 beds and one sofa couch and i am very disappointed of that but i'm glad the staff got me into a different room that i can deal with.

Not good at all.

Everything was great. I’ll definitely be back when I visit San Antonio.

Exceptional