Holiday Inn Express & Suites San Antonio Medical-Six Flags by IHG

This review does not reflect the staff. This hotel was renovated and the bottom floor, which used to be a beautiful lobby, is now cramped and the rooms lack space, and the rooms were not built properly. Our electricity didn't even work for half the outlets! There was a random knocking all night and the a/c was so noisy turning on and off, I got my fan from my car and just turned the system off.

some of the doors have a peephole in the middle of the doorway that is see thru both sides

Air conditioning not working properly, had to switch rooms! They down graded us from a two bed, so kids had to sleep on a not so comfortable sofa bed.

We have 2 rooms. One for my teenagers and friends and one for my wife and myself, my room the bath tub was clogged, finished shower and water was sitting in there. Second room never got soap, shampoo to shower, they cleaned the room and still nothing, unfortunately my son's did not mention anything. How is possible the housekeeper clean the room and didn't noticed?

The staff are so welcoming and nice, would definitely stay there again!

I have never been disappointed with a Holiday Inn, until this trip. The room was just gross, the shower was rough on the bottom, there was hair on the floor, and it was just over all ick.

Love the pool!

Pleasant

The room was very spacious, clean and bed was comfy. The breakfast was more than expected. We appreciated there being hot foods as well as fruits, pastries and cereals. Great place for family's.

Good hotel

My family travelled for a funeral.. the hotel definitely gave my kids some relief with hot breakfast with a variety of foods (maybe add some bacon), big room, cold AC, the pool and lots and lots of towels. Under the circumstances, I shopped for a deal and the pool! Found both here! If it helps anyone book, the pool does go to 6 feet deep and my son loved sitting under the waterfall. My only concern would be the sofa bed. We couldn’t use ours because it had no sheets on it and was stained. Other than that the beds were so soft and we made all the space work for our family of 5!

GREAT family friendly. The kids lived the pool!

The pool area was nice The gym was not in good standards, everything was broken. We lost power for hours.

Avoid this location, it is dirty, and rooms are not kept at all. They're about what your expect a run down motel 6 to look and feel like. Dirty, moldy restrooms, pictures must be from years ago, not recent.

Dirty, bathroom exhaust fan didn’t work, mold and mildew on bathroom ceiling. Pool was dirty, hotel had a smell. Would not recommend staying.

Superb

Superb

I hated everything about this hotel. They were dirty, unorganized, and very crammed and packed. This hotel was the worst hotel I have ever stayed at. I will never stay at this hotel again.

Thank you for helping my family when our a/c went out. Staff were extremely supportive and helped us move rooms. Customer service is hard to find nowadays we appreciate everything.

So many places to go to around. Hotel is clean, cold, and the rooms are big. Restrooms are great. And the pool was amazing and clean. Not to mention Paul the front desk worker was very kind and friendly. Will return soon!