Homewood Suites by Hilton San Antonio North

Room service was supposed to be done on day 2. We piled up the all the towels to make it easier for them only to come back late at night to the pile of towels. We used the same dirty towels that night. Mold was also showing above the shower. Shower head had terrible water flow. Staff didn’t honor their refund for night if we weren’t satisfied. Something about a breach in contract.

We were visiting San Antonio for my nieces 25th birthday. We chose this hotel because a suite with 2 queen beds would give us more room to be together, but not be so crowded. The staff were super friendly and our room was great. We had a plumbing problem and they were there within minutes to fix it. Breakfast was good, but the staff seemed kind of overwhelmed and struggled to keep food items filled. We would definitely stay here again.

Staff was very kind and helpful and location was great! We will definitely Stay here again!

Clean room, staff were great, complementary breakfast, and pool is available

Everything was very well organized at the front desks and the room was very clean and comfortable. This is a location I’d book again!

Great location! Carpet looked a little old but everything was nice and clean in room. Breakfast was great!

We were comfortable staying here, we'd have no problem staying here again.

Very clean, conveniently located, had all amenities and staff was friendly I liked everything

Exceptional

Great place to stay. Room was excellent!

It was a very nice hotel. It needs some updating, bedding, bathroom, etc. All in all very nice stay!

Exceptional

The place was nice. Unfortunately there was fire at the hotel which forced me to miss a day of scheduled work while I was in town.

The entrance to the site needs to finish construction or the joining property needs to be connected.

I loved the location. The entrance to the site needs to finish construction or the joining property needs to be connected.

Superb

Make sure if you book through Expedia that you either price match through Hilton or you don’t book through Expedia when you stay at Hilton because contractually they are not allowed to do anything for you barely even greet you at that point. You are not allowed to change room rooms or anything do anything that you normally would be able to do as a hill and honor member while you’re staying there. I tried to let the person working there know that I was not handicapped in my room needed to be to one who was I did not feel right keeping that room, knowing that I didn’t need a handicapped accessible.

Love the rooms and the space with full size refrigerator. The breakfast could have been better.

For us it was a terrible stay. The carpet on the room smelled like rotten cheese. The sink was clogged and there were cockroaches in the kitchen drawers and the walls.

The quietness