Holiday Inn San Antonio - Riverwalk by IHG

Parking was terrible unable to park at the hotel due to open parking to public and they were full had to pay depart parking fee at a lot several blocks away and had to walk back

Beware of all the extra fees that you will be charged at the end of your stay that are not included in the initial room rate. Even though it shows a competitive room rate upfront to get you in the door online, when you get your final bill, there are a significant amount of add-ons with the staff telling you that your initial room rate was just an “estimate.” I would suggest another hotel for the price and value of what Holiday Inn is charging. TRAVELERS BEWARE!

Clean and spacious room. Friendly staff. Fast to check in and out. Valet parking expensive. I parked down the street at the public parking for $9 dollars a day instead.

Great location on river walk, .. I would not eat breakfast there (severely overpriced ). Bar staff was not friendly .

Good clean fun. Drunk most of the time so comfy bed.

Staff was very friendly and the hotel was great.

I had a come back later tag on door because I don’t like people in my room (cleaning)!!!! They came in anyways!!! That is a big NO NO in my book. Took about 8 calls for someone to answer phone. They handled that situation ok. The coffee pot stopped working in room. Around 6pm. So I called front desk and called front desk and no answer!!!! Finally my husband goes down to front desk. The lady that was there gave him a cup of coffee and told him she would get him a new coffee pot and some pods. Welllllllll…………. The next morning we still didn't have a coffee pot!!!!!! In my opinion this hotel needs to work on their customer service and doing what they say they are going to!!!! If I ever get to go back to San Antonio I WILL NOT stay at this hotel or recommend it to anyone!!!!

Great stay at this location. Really, really enjoyed the bar. We watched the UFC fight in comfort.

Everything was clean, and looks like the photos. the only issue I have is they don't clean the room automatically in the morning, you actually have to call them and let them know you want them clean

Old needs updating beds were comfy and right on the river walk

Super bien ubicado. Excelentes precios.

The restaurant on site

The room we stayed in had an odor, couldn’t turn ac down passed 72 but other then that it was a good stay

We loved the location. Super convenient. We enjoyed the restaurant as well.

Great location to Riverwalk. Had an outdoor patio but it did not have any chairs to sit on or couches like the website showed. This is a beautiful area that should be used. Maybe re-do the outdoor area for guests to use in the evenings. Utilize this space!

Truly loved this vacation ! Staff was very friendly

Location was perfect and we had a beautiful view of the Riverwalk.

Property was very nice rooms clean we were right on the river close to restaurants and shopping. The restaurant inside of Holiday Inn Windows On The River was very good. Will stay again

Very enjoyable with family, have no complaints at all.

seems like every time we tried to use the restaurant it was closed.