Home2 Suites by Hilton San Antonio Riverwalk, TX

The minute I arrived Ashley Johnson made us feel welcomed, she went beyond to make sure we were taken care of. The only problem I had that the breakfast wasn’t great but overall I had an amazing time & my room had one of the best views

The staff was very friendly and courteous. Room was clean and for a family of 6 spacious. Breakfast was delicious and definitely will book again.

We stayed several days here and there were several problems they didnt fix. There was no blackout curtain in our room which was out for repair. Nothing was offered to help the situation (eg change of rooms or something temporary to cover the window.). Next is out of their control but lots of idiots with loud engines like to show off at night and the rooms can hear them as well as the parging garage noise across the street. Probably some of this is just downtown issues in general but bring ear plugs and eye covers for sleeping if you care about that sort of thing.

Fantastic property, right off the Riverwalk. Highly recommend!

Great service and rooms were really clean

Staff was great in total we had a great experience.

Excellent stay! The room was very clean, comfortable, and well-maintained. The complimentary breakfast had a good variety and everything was fresh specially make your own waffles which my son loved . The staff was friendly and helpful, and the location near the River Walk was perfect. Highly recommend and would definitely stay here again!

Great place to stay.

We arrived and was told that they couldn’t break a 100. That tells me that you can only pay with a card. The staff was rude and unfriendly. Will not stay there again if we go back.

The room was clean and presentable. Close to the river walk and outdoor park.

The location was excellent and our room was huge (possibly the largest I've ever had in a hotel) with 2 queen beds as well as a small living area with a sleeper sofa and kitchenette with good-sized refridgerator/freezer. We also had a nice combined view of the pool and Riverwalk. The elevators were quick to arrive and the staff was friendly. The breakfast was rather basic and a bit diasappointing and parking was very expensive.

Very clean rooms great breakfast beautiful pool area. Friendly staff.

We had an amazing time. It was our first time to this city and we would definitely go back

Ok

Poor brakefast and rude staff

Room was clean, staff very helpful, and breakfast was good

Valet needs work - I don't think they are necessarily related to Home2 however they need some customer service training. The saving grace for Valet is the Manager Samuel. Samuel is a great dude! Helped smooth everything over and got the service right

I liked how close it was to the riverwalk and Alamo. It was close to almost everything downtown. The only thing that I really did not like was the bathroom door. The barn yard style doors have no locks and you can see into the bathroom from the side if you’re walking in the room and someone else is in there showering.

Great location. Right off the riverwalk. Close to the tour boats.

Rooms are spacious and very clean. The hotel is right off the river walk and close to restaurants and bars.