Candlewood Suites Austin-Round Rock by IHG

Rooms were clean very quiet and had good amenities. Plenty of parking.

Many long-term guests.

Clean room, comfortable beds, great kitchen amenities, great price

I think everything went well. Everything worked. The service was good and suitable.

They had a roach problem and outside smelled like gasoline

Superb

The only thing we liked was the location. No hair dryer had to ask for clean towels and sheets/towels were not changed daily. We stayed 4 days and the sheets were not changed until the third day. We think that sheets had been from previous customers because when sheets changed on third day, they felt crisp compared to the sheets on first day kind of damp cool. Will not stay there next time if there is a next time.

Passable

It was great room exactly what I booked and great area and also staff was friendly and helpful

N/A

Very nice stay - room was great.

The property was not clean. The room smelled.

Wonderful condo-very comfortable &had bye needed. We loved the porch looking out at the ocean.

Nothing Everthing was horrible

Ok

Room was never cleaned, found a used condom under the bed and insects. The mattress must be super old since I duck into a hole in the center which hurt my back and led to terrible sleep. Woke up on Monday morning to some one blaring music so loud that the glass in the kitchen area started to rattle which woke my girlfriend and I up. We immediately left.

There was a spot on the floor and on the chair. The toilet kept running so I did not feel safe flushing it. The front desk guys were unprofessional (they did not give me the spiel about the WiFi code). The ad also indicated vegetarian breakfast when there was none. You definitely need a car because nothing around there is walkable.

The room had a terrible smell and the window was open to try to fix. After 30 min, I couldn’t stay in the room so I went to front desk and checked out requesting reimbursement for charges.

Everything was good about our visit only thing I would say would be the smell of the room make

This has been one of the worst hotel experiences I’ve ever had. The room had only 1 towel and a almost finished roll of toilet paper. When I asked for more. They literally told me they could give me the towels but were not sure if they had toilet paper. The next day someone was trying to get into our room. They had given our room to someone else. There was only wall outlet working. I do not recommend.