Extended Stay America Select Suites - Austin - Round Rock - North

Robert the night attendant who did check in was an amazing host who went above and beyond to make sure my check in was nice and I had everything I needed keep up the excellent Robert he rocks and the hotel was clean and amazing…thanks you guys

Really dirty people hanging out under tree in back working on vehicles very poor looking establishment wont rent there again it was emergency rental for friend I would never stay here.

Great

Scary. Filthy. Toilet had feces on it . Bed sheets stained. Plywood cabinets. Dirty walls, carpet, everything.

Do not stay here with children or at all if you don't need to.

Great staff happy airconditioner

Great stay and a great price. I will definitely consider Extended Stay America when I need a place to stay.

Staff were personable & helpful. Room was amazingly clean. It was obvious the staff took pride in their work. Highly recommend this hotel.

Staff was great. Aaron was friendly and very helpful. However the facility was very outdated and old. No soap in the room and the walls were a little thin and you could hear the neighbors.

The only thing good about this property was that it was close to where we needed to be. This was the most disguising hotel I’ve ever stayed in and we stay in a hotel almost every week. We killed over 10 roaches in our two night stay. The cabinets and cupboards were peeling and warping and disgustingly dirty. The floor was sticky. The bathroom was disgusting and so dirty. There was coloring all over the headboards and walls and bugs in all of the lights. And there were very questionable homeless people hanging out all around the building and at the entrance at any given time.

A+loved it precise was a raise of sunshine

Getto, elevators not working

Jj

Clean room

Quite good spot For the price I’ve seen better mo amenities no breakfast or anything

Clean room, elevator does not work. No coffee in morning as advertised

It was a bed to sleep in, decent location right off 35. The room was very unkept and old, bugs in the room, nasty shower and sinks, hallways smelled terrible and staff was not readily available.

Nothing Nothing about the property was good the guy behind the front desk had he’s children running around. They didn’t wanna take me because my ID is still up and down instead of side ways which is stupid. And then he tried to say that my ID was expired but clearly on my ID it says it doesn’t Expire until 2028 so they are on some bs I never had this happen before and I stay at multiple places, then they didn’t let me cancel it and said I had to cancel it through booking so I was on customer service for a while and booking.com tried to call them multiple times which it didn’t go through at all but when I called it went through so it’s shady asf, I been in this business industry before so they had the booking.com customer service blocked on there phone

The cleaning crew did not do their job.The clerk had to actually help clean my room and it took two hours for me to check in the shower stall is cracked in there's obviously some maintenance that needs to be done that hotel

It was very convenient to the all the attractions that we had planned for the day The bed wasn’t made up when we got to our room. The tv also did not work half of the picture was gone. We had no toilet paper in our bathroom. To top it off our room had a smell to it that wasn’t pleasant.