Residence Inn by Marriott Baltimore Owings Mills

Free laundry and breakfast! Great place to stay!

The property was clean Beatiful just the way I remember it Love everything about this place

Friendly staff, beautiful comfortable rooms! Nice showers and love the breakfast:) There was a stain on the carpet by the bed but it was in the corner, so out of the way

This is a well cared for property with excellent front desk personnel, washer/dryer, fitness center, very good breakfast and clean in general. The bedsheet appeared to have dried blood on it...not so clean. The odor of burning marijuana was present in the elevators and on the front parking lot. On a weekday a young man sat outside in the grill area apparently smoking marijuana. I observed another young man crouched next to my car on the front parking lot so I went to move the car. He stated," I'm trying to hide" as he was apparently smoking marijuana. His friends were in a car next to mine and they all quickly departed after I went to move my car. There were many people milling about the parking lot on Friday and Saturday nights. Didn't seem like they were registered guests. Two Maryland State Troopers entered the lobby and spoke to front desk personnel investigating a stolen car that they said was last seen on Marriot property. Didn 't feel safe at this property and won't return.

Great customer service, my check in was very fast , the room was very nice , and very clean.

Checked in went into room soon as I walked in the room smell so good everything was so clean hotel up to date will definitely stay here again and oh the bar I think the bartender name was Tammy her drink she made me was on point

We will definitely stay there again.

There was a $7 parking fee that was not disclosed. This really lowered my rating for this facility as being transparent would have saved this review.

Clean, quiet Paying for parking

good

They over charged us by $690 and we still have not been reimbursed. They did not look to see that we had already paid via booking.com. The management could not be reached and the assistance was bare minimum. Being overcharged and no resolution. Still waiting a month later.

Being overcharged and no resolution. Still waiting a month later.

Excellent

But the breakfast was good and the kitchen had everything I needed. And I like the updated mirrors.

Best optin

Smiley staff cleaning rooms Best optin

We had a wonderful stay at this hotel, but the shower head was atrociously bad. Marred an otherwise perfect visit.

Everything was lovely but HEADS UP - the hotel charges $7 to park in their regular parking lot, which has no gate to go through or anything. I was wondering how they knew to bill me, since I had never given them a license plate number. The nice man at the desk said that they simply charge everyone - in other words, a company which is nickel and dime-ing you. They do not mention it AT ALL when you check in but send you a separate bill for it. Just be aware.

Everything and everyone was very accommodating. Very nice room.

A home away from home