Homewood Suites by Hilton Lake Buena Vista - Orlando

I only want to stay at Hilton own properties from now on lol. Love the room the beds were so comfortable and quiet. Amazing

Excellent stay! The hotel was clean, comfortable, and well-maintained. The staff was friendly, professional, and made us feel welcome from check-in to check-out. The room was spacious, quiet, and had everything we needed. Great location and overall a wonderful experience. I would definitely stay here again and highly recommend it!

El hotel en buenas condiciones, pero le falta calidad en sus productos, no refiliaron jabón de baño, NO hacen limpieza todos los días, y lo peor cobrar el Parqueo $27 dólares por noche, cuando es el Parqueo normal de los hoteles no tiene nada de extraordinario bajo el sol y agua.

Pero despues de esto,,,,todo fue excelente!!!

I get it that this is a family hotel. Free breakfast is always a plus. As for a simple request to have the beds changed because of stains on the linen was ignored. I would have gladly changed the sheets myself. I was told by the front desk that service would be provided. We get back to the room late the first night only to find the same dirty or stained sheets. This is a clean your room every other day type of place. That’s why I had to request a bed change. I had no soap in the shower dispenser the whole time and I like to use the hotel products for the convenience. After spending all day walking 10 miles around Disney world it would be nice to have a jacuzzi for my sore legs the next morning. The website shows a nice little hot tub but it had yellow tape blocking it off. That thing looks like it hasn’t been working for a very long time. I could keep going on about a lot more details. I am not mad at the staff I am angry with Hilton resorts for having a very understaffed hotel which parents spend their money on to have a wonderful experience. I’ve been to Orlando many times. Hilton this one is poorly managed.

Spacious, Breakfast Buffet, Nice Employee's

Excellent from the moment I walked in until I left. Clean, nice room that had everything I needed & more. It was the staff though, they were amazing. Any time I’m in Orlando, I’ll be here.

The only negative aspect was the parking fee. Paying $27 per night for parking felt excessive, especially for hotel guests. In my opinion, parking should be included or at least offered at a lower cost. Other than that, we enjoyed our stay and would recommend this hotel for its comfortable accommodations and convenient location.

Everything was great. Only part that is annoying is you can’t communicate with the housekeeper they don’t speak English.

👍

Staff made everything fantastic No air conditioner in halls n elevator

Clean and spacious rooms. Good breakfast offerings

En la compra decía que estaba incluido y no

The staff are really nice. They had a little mishap upon check in and the front desk lady was really nice and corrected their mistake. Breakfast is amazing!

Staff was helpful

the BF was too simple need more fresher fruit, rooms need more upgraded and pest control defitenitely the pool needs cleaning

I was there for 5 days with my family and the housekeeper never cleaned the room. And they also never changed the towel. The first day when I came, my room didn’t have towels. They didn’t come to pick up the trash either and we had to do it ourselves.

Waited over 2 hours with no guarantee of a paid room booked because of lack of employment training followed by technical issues.

It was newly renovated, very nice. Don't get a room facing I-4 very noisy, bathroom sink needs more water pressure, parking is $27 a day, pretty steep but other than that it was very good.

Pool needs to be heated