Four Points by Sheraton Orlando Convention Center

Great hotel. Clean, small enough to feel relaxed. Good food, clean rooms. Friendly staff. But elevator was broken several days in a row

Very outdated

Bed was comfortable. Very spacious room.

Pleasant

Value, location, cleaningless Guest on the other room fight until 3am very noisy.

Very good experience overall

Just beware microwaves and mini fridges are not in most rooms.

Room was not cleaned every day and when it was.it was around 4 or 5pm

The staff, everyone of them, were the friendliest ever!

The rooms seemed a little dark and the shower easily puts water in the floor due to its design. The shower itself was good, but very little keeping water off the floor. Overall I would stay again. Walking distance to OCCC and SeaWorld. Staff was very good!

Laundry facilities gross and not working well. When was the last time anyone cleaned out a washer or dryer?!

Beautiful lobby, pool, and bar. Room was a little outdated but perfectly fine. Would stay again

Need to have complimentary breakfast

We stayed for one week and experienced several service issues that significantly impacted our stay. For the first two days, our room was not cleaned at all, and we had to contact the front desk to inquire why housekeeping had not serviced our room. On another occasion, we returned to the hotel around 4:00 PM and found that our room had still not been cleaned. In addition, the refrigerator in our room was not functioning properly. We reported the issue twice during our stay, yet no one came to inspect it, repair it, or offer us an alternative room. We also received no follow-up communication regarding the problem. Another issue was the extremely poor water pressure in the room. Even though we were only on the second floor, the water pressure was so low that showering was inconvenient and uncomfortable. These problems were brought to the attention of hotel staff during our stay, but little was done to address them. We chose your hotel expecting a certain standard of service and comfort, and unfortunately, our experience fell well below those expectations. Given the multiple unresolved issues throughout our stay, I believe some form of compensation is warranted. I would appreciate your review of this matter and your consideration of an appropriate refund or other compensation for the inconvenience we experienced

I went for a work trip a nice walk to the convention center, staff was very friendly the rooms were clean I love when our beds got made we had towel animal and a little sweet treat Nothing

This was an affordable and great place to stay! The staff was super friendly and helpful! Bar/kitchen staff was friendly and food was delicious.

I have stayed here a few times, its a basic hotel for the price, its in need of a renovation soon.

Nothing The room was old and had a weird smell of damp. The light was not working in the first room so we had to switch and it was the same in the other one. We didn’t get housekeeping for 2 days in a row, and when I asked for someone to come I had to empty my own trash and return the used towels myself. This is unacceptable when you pay for a service. Finally, someone ate at the restaurant and apparently put the bill on my room, I was charged for a meal that I never ate ! We never used the hotel’s restaurant during our stat and I paid for someone else’s meal when we ordered in and ate in our room that night ! I’ve never seen such a scam.

Exceptional

There needs to be safety handles in the walk in shower. Tile floor is slippery.