Quality Inn & Suites South San Jose / Morgan Hill

Everything was ok. A little run down but on

The stair way had a funny smell like musty. The tun drain was missing a stopper and the enamel in the drain area was all chipped and dirty looking. As well as poor paint quality.on the wall in the room and paint drips on the shower stall. The room was just okay.

it was a very uncomfortable check in with guest coming in drunk barefoot with muddy feet. didn't even stay there and he would not issue me a refund.

Place needs updating. Manager was very friendly and helpful. The place fits our itinerary and we are going to stay once a month through October

I would not stay here if it was free ever again! This is the dirtiest hotel I've ever stayed in as soon as you walk in you smell nothing but smoke but it says they are smoke-free but they are not there was mold in the bathrooms nothing was clean dirty towels dirty sheets we had to buy new sheets because there was no refunds we went to Walmart and bought cleaning supplies and sheets. Bathtub is broken jacuzzi is broken nothing works do not stay there! You will regret it!

Bad

the place is pretty run down. People are clearly smoking in the room and hallway and then cover with air freshener. The towel has makeup color on. the room door doesn't lock well and see clear gaps.

And there was a gap at the room door.

The bed sheets were stained. Check IN should be earlier, especially when an event is going on in town. Overall, good.

Cleaning could’ve been better, even at a basic level. Staff was nice, at least at check in.

The bed was comfortable, everything else was terrible. It was a wreck, old tired building that needs a complete renovation. Clogged Toilet, slippery floors and shower and very stingy with their towels, keycard readers that don’t work.

A great place to stay with reasonable rates. I was there for a week and wasn't upset at the room rate. Would recommend to my lineman friends. If you are bougie you shouldn't stay there! It is a basic, clean hotel. No Frills...

There was plenty of vending machines but nothing in them to vend, 1 ice machine located upstairs which wasn’t too bad. The overall quality of the room was terrible , stains on the bed, rude customer service and when we attempted to bathe the knob on the shower fell off. Pieces of hair on the floor all throughout the room and used bandages stuck in the corner of the shower. No deposit necessary and the room was like $150 a night, I guess you get what you pay for. Although it’s advertised as a hotel I felt like we were in the Bates Motel!! Never again!!

The rooms look nothing like the pictures. The rooms and hotel in general are very old and run down. The tub is old, worn and had no drain cover. The hotel smelled old and misty.

Like it

Location Sheets was dirty

Location Place was dirty

Very disappointing stay. The key card didn't work properly, and I had to go to the front desk twice to get assistance. Unfortunately, the front desk employee was rude and unhelpful. To make matters worse, the room didn't have air conditioning—only a small plastic fan, which was not adequate. Overall, the service and accommodations did not meet expectations, and I would not stay here again.

Staff was so rude. I don’t want to stay here anymore.

nothing Staff was rude and lied about everything