Holiday Inn Express Hotel & Suites San Jose-Morgan Hill by IHG

Clean and comfortable. Breakfast meh

We arrived late at night, but check-in was super fast and easy. The guy who helped us was really attentive and even asked what floor we preferred. It was a really nice stay and I'd definitely recommend it

The building was old but very well maintained. The place was very clean and the staff was friendly and very helpful. Our house keeper was so friendly and kind when we needed something.

I used to stay here all the time and it was always nice but now the place is so run down. Fridge was not working, tried phoning front desk but just kept getting a busy dial tone. Carpets need a deep clean. Place smells dingy overall especially the bathroom. Maintenance repairs look poorly done and room just looks like its falling apart. I'd recommend staying at La Quinta right next door or Hampton down the street instead.

Nice building and architecture

Very clean, good location. There wasn't a waffle maker.

clean nice and big room. it was a very last minute stay and we were happy we were able to get it. quite place, unfortunately i wasn’t comfortable in the pool someone’s kids were taking the whole thing up with large floatys. i was a little upset about that but the room was nice.

Clean hotel and convenient to local restaurants. TV did not work, staff fixed but only worked for two hours. All over, had a difficult time with TV staying connected during the two day stay.

Superb

Reserved a handicap accessible room with roll-in shower. Hand held shower had horrible water pressure making it unusable. The spray from the regular shower head did not reach bath bench attached to wall. I put in a complaint at front desk at checkout requesting a small refund. Young man at desk didn't speak very good English, but he assured me a manager would call me. No call after waiting all day. Also freezer wasn't working so ice cream melted. And hidden air freshener that aggravated my asthma.

My stay was excellent. This hotel and its staff are extremely helpful and kind. So glad I get to stay here

Exceptional

Very good

Cons: no room darkening curtains ( view and glow of lit McDonald’s sign not a joy), noise ( 6am garbage truck wake up and laundry) and bed was kind of hard

Very good

Clean areas, comfortable.

Location to decent food and the sports complex was nice. Didn’t have to pay for parking. More motel like with doors all facing into the loud central eating/lobby area. Had to hear the clanking of dishes. Bathroom really small! For 3 it was tight.

More motel like with doors all facing into the loud central eating/lobby area. Had to hear the clanking of dishes. Bathroom really small! For 3 it was tight.

The room was adequate. The hot tub was out of service.

I always know what I'm getting here. Clean room with everything that I need, and breakfast in the morning.