Fairfield Inn & Suites by Marriott Montgomery EastChase Pkwy

Overall this is a very nice place to stay in Montgomery and the staff is really nice and helpful.

Front desk lady was amazing at check in! Only real complaint was one of the elevators was slow, creaking and popping and took too long(for me) to open up. I am claustrophobic with anxiety so I didn’t like it. Normally, I wouldn’t have minded and taken the stairs, which I did when I wasn’t toting 872 bags of luggage for my wife. Other than, fantastic stay!

Paid 250$ for 1 room 1 night 3 guests which included my son, husband, and myself. Was very disappointed to learn there was no pool or hot tub like it shows in the pictures. Had to send my husband to request clean linens for the bed because there were brownish stains and hair all over them. The room was ok but I expected a lot better. Also had to clean hair out of the tub before I could give my son a bath. By far the worst Fairfield Marriott stay I have ever had and I've stayed at a few so I know what to expect. Wish I had stayed at the Hilton next door. I definitely wouldn't recommend staying there to anyone. Oh yeah and breakfast wasn't as good as it should have been.

Superb

Nasty!!!! Not clean rooms not clean rented two rooms and both were nasty!

It was late when we check in so didn't get to see a whole lot room was clean. Bed was comfortable. Took a little while for front desk clerk to get there .But it was a late check so they probably had other duties as well.

The property was great! It was so clean and well-maintained that it felt brand new. Highly recommend it!

​The staff were very welcoming and friendly. However, the cleanliness of the room was disappointing. The floor was not properly cleaned, I found a bug in the bathroom, and the hairdryer was even sticky, looking like it hadn't been cleaned in a long time. While the service was great, the overall cleanliness definitely needs improvement.

Clean and quiet

Nice clean room and did not have to wait till 3:00 in the evening to check in.

Had mishap Storm

Pool wasn’t open..stayed two nights and requested housekeeping however didn’t receive it and the next morning housekeeping attempted to enter the room while we were asleep..I called front desk who apologized and said it was a mistake. Other than that the front desk staff was extremely nice and the property was very clean

Breakfast service was very good. Shanda did an excellent job. The eggs were perfect and the oatmeal done to perfection

The bathroom door squeaked as the hinges were rusty. The tile on the tub wall was cracked and not replaced. Just chalked over. So not up to Marriott standards unless these are the new normal.

Breakfast was good. Front desk staff originally was not knowledgeable, but manager came in and made everything right. Floors in the room were disgusting and sticky in the toilet. Ran all night with nobody to fix it despite our request.

Exceptional

Clean room. Friendly staff. Convenient parking.

Business trip - this was the perfect hotel for my function. Enjoyed my stay and would stay again if the opportunity came up.

The room was clean and comfortable. However, the TV reception was less than desirable. We could not receive any of the major network channels. The sports channels were fine.

Passable