Capital Hotel

Not bad just I’m not going again

The hotel is quite good inside, what lowers the quality a little is that near it there are buildings that make it look like a shady neighborhood, but inside the hotel is like any other, if your goal is to get to know the city without spending so much, it is an excellent option since it is close to the subway and you can move quickly, I would definitely stay at this hotel again, for a next visit

I really like the hotel. Nice and clean and not too far from where I had to go. The front clerk was very friendly and helpful.

Clean and friendly staff. What we needed for a night's stay. Only one thing we would have enjoyed better is having some kind of coffee available on site.

Excellent Facility

Economical

Everything was fine. Could have used a microwave, but no biggie. Fridge was great. The only complaint I have was loud guests in the hall in the middle of the night, but that’s not really the hotels fault.

Misleading Location The property is marketed as being located in Long Island City. However, as a native New Yorker, I found the description to be misleading. The property’s immediate proximity to the Queensbridge Houses, the Ravenswood Generating Station, and the Green Asphalt recycling facility places it in an area known locally for industrial activity and poor air quality. Had the marketing been more transparent about the exact micro-location, I would have selected alternative accommodations. Room Condition & Comfort The condition of the room was highly disappointing. During our stay, we observed several notable issues: Bathroom: Visible mildew growth. Safety: A smoke detector left hanging precariously by a single wire. Comfort: A bed that squeaked excessively with every movement, paired with incredibly flat, poor-quality pillows. As a result of these factors, both my partner and I experienced a highly uncomfortable and restless stay. Safety Incident The most alarming event occurred during checkout. While we were inside the elevator, an air freshener fixture detached from the ceiling and fell, narrowly missing us. The fixture contained a heavy battery pack and could have caused a serious injury had it struck

Cancelled reservation at 3am morning of stay. Claimed the only available room was double the nightly price.

hair dryer not working, room looks clean but towel and bed have hair

The rooms do not have a security latch at the back of the door. I had to request to be moved to another room. Same issue.

Good !

The place it was very convenient and comfortable, the only problem it doesn't have a parking spot you have to park on the street and far away.

It is a great hotel in the middle of the hood. If you wanna reminisce great view of the bridge close to the city close to home everything feels right and nice not tight. Great customer service from the building. Take care of you. Nice people had a great time five out of five.

Everything Good Bed too high ,

Friendly staff. Easy subway access. Late night eats close.

Exceptional

Good

Clean room

The location is good, close to the metro station. The room floor was so dirty that our socks were filthy. The cleaning staff didn't even bother to remove a small piece of paper we accidentally left on the floor. Furthermore, the towels were slightly stained.