SureStay by Best Western Irving Grapevine DFW North

It was clean and nice The check in I had to show them my email that I paid after driving 8 hours to be hassled

EXCELENTE

We had cockroaches in our first room, and then in the second room, they put us in there was mold

It was close to our destination on our trip. Toilet didn't flush properly, bathroom door wouldn't close, no extra toilet paper, and when we were leaving, there was a cockroach on the door.

Decent. Convenient for airport

Poor

How clean the place was and the staff was nice. Fitness area need some weights. Pool wasn't blue but had looked like some algae in it.

It was clean. Nice room Check-in was 3pm. We had to wait till 5:30pm to check in as room was not ready. And reception staff was very rude.

Decent clean option

Good

I did not get the room I reserved. The first room they sent me to had not been cleaned. The second room they sent me two had been cleaned, but it was still not the type of room I reserved. Staff was polite, but could not give me the room I reserved. Airport Shuttle arrived promptly and service was good.

Clean room. No one would answer the phone to get the airport shuttle to pick me up. The breakfast was very slim on choices. Nothing within walking distance

I requested a double and...

Tv did not work in the room called and they told me steps to do and it didn’t work, we called again and still nothing

Airport shuttle was so slow to come, and it was so hard to contact stuff for information about shuttle, in the results, I had to get a taxi to this hotel. Room was clean but the beds were too soft for me, breakfast didn’t have enough choices.

The hotel would’ve been fine for one night but there were people in the pool until 2am screaming as loud as they could. We called front desk twice and they finally told us to call the police. Skip this one, you could pay the same price and have a better experience elsewhere.

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Our flight waa delayed and we needed overnight accommodation. Proximity to the airport is great. Value for money. It was clean, had comfortable beds and a free shuttle to the airport and a basic breakfast. Nothing

Toilet water tank’ s chain was broken. Internet WiFi speed was terrible. Could not use internet for laptop’s pc.

Great place. Would stay again Nothing