Home2 Suites by Hilton Hayward

The breakfast was not as good as advertised. Easy and very safe location.

Great experience, especially with the staff (Brandy especially was incredibly thoughtful and helpful in providing all we needed). Breakfast was delicious as well!

Exceptional

Clean rooms, great service and gas grills to bbq!

Exceptional

Nothing Before we checked in the front desk went to check to see if the room was available. We waited 10 minutes. Than were told the room was cleaned. We go into the room and someone else’s belongings are in the room. We were in a rush for our kids performance so we got dressed and left. After the performance kids were in the room and staff let random people into the room to get their belongings. My kids hid when they heard the door open. This is unacceptable and not safe. My kids told me in the morning what happened. This is a safety and un sanitary. I need a phone call from a manager.

I checked in, dropped off my luggage to the room, come back a few hours later, key doesn't work and was told that my room was given to someone else. Was told I need to wait for supervisor before I can get my stuff out. I am lucky my belongings weren't stolen. Not sure how something like this can even happen.

Exceptional

Exceptional

Awesome!

Nice hot breakfast every day, small variation of the bread options if you stay for multiple days. Hot coffee and tea are available 24 hours in the lobby. Two computers are available for guests for quick research. Friendly staffs. Housekeeping is by request only, which is ok. Sometimes I would like only the trash to be removed, but they forgot to leave u a new trash bag.

The hotel looks brand new, plenty of parking around of course that means that we have to walk a little bit more but hey we can’t have it all The Location is good, quiet but there’s anything you may need at just few minutes drive Thank you I’m glad I stayed there.

The staff is extremely friendly and helpful. ⭐⭐⭐⭐⭐ My only concern is the pricing I was surprised how room rates vary from day to day especially between weekdays and weekends. While I understand that rates are based on demand the large difference in cost, can be very frustrating for loyal guests and those staying for extended periods. More consistent and transparent pricing would make an already excellent hotel even better.

The room was excellent. In the hall way there was several spills on the baseboards and carpets that should not be there and it cheapens the Hilton brand.

Superb

Staff was friendly and cooperative with switching and adding an extra day for my reservation.

Superb

Great location

Check in and out was easy. Staff is wonderful. Breakfast is really good. Facilities is nice and clean. Parking security is visible at all times and there is always available parking. Didn’t get to use the pool yet but my next stay I will hope to.

Has old room smell. Size is big good for multiple people