Hampton Inn Charlotte-Uptown

Rooms were very clean and a delicious breakfast served daily

The next day we was not in the room all day nor had a sign on the door, and there was no service when we briefly stopped back to the room to prepare for next venture which was around 3pm but there was housekeeping on the floor and doing the room next door. I asked front desk to ensure we had clean towels and shower body wash before leaving for a while again. Came back, no towels or bed made - BUT there was new body wash in shower, so they went into the room but didn’t do anything else. Informed front desk and was told again that it would be taken care of, cut to we had to get our own towels and make our own bed since no one showed up.

It was a close walk to the spectrum center. Above average hotel, average hotel breakfast, free parking.

👍👍👍. Front staff was great!

Great place to stay. Near several hot spots.

Walking distance to Bank of America stadium was nice

Excellent, clean, spacious room

The staff was friendly and helpful. They made the stay easy. For example: the check in folks recommended a great restaurant within walking distance. The crew in the evening ask the person with a bigger problem that mine if she could just get my room number to pay for the items I wanted to purchase from the little store helping someone. The check out staff was really helpful getting us checked out and answering our questions. Even the housekeeping staff, who shared an elevator, were friendly. It just felt good to have nice people around.

Great experience from check in to checkout.

Loved the location

The parking garage situation is very confusing, as it serves two different Hilton hotels: the Hilton Inn Charlotte-Uptown and Hilton Garden Inn. Coming out of the elevator on level G you have to go to right to find the entrance to the former, which almost blends into the parking garage. Unless you have a cell phone you have no way to access information about the hotel's services/amenities once you're in your room. No paper note pads, no directory of services, etc. Just a QR code on the console that you have to access through your phone's camera. (Come to think of it, I don't remember there being a phone. Nor a clock. And the microwave has no button you can push to zero out the minutes left from its previous use.) Premium channels on the TV require that you sign into your personal account to access them, the process for which is tedious & time-consuming. And there was no ice machine on the 3rd floor where I stayed (or mention of it on the menu I downloaded from the QR code).

Everything was great

great location, good breakfast and parking included in the price, helpful personnel loud midnight truck next to our window

The breakfast was awesome. Staff great. The bathroom could use a little for cleaning but nothing gross. Will come back again.

I got an email from Hampton the day of check in that parking in their parking garage was an extra $35.00 a day (part of their new and evolving policies) for their customers. They also no longer offer a free shuttle service. My husband is disabled. I wish I knew about these changes from last year's stay here. Free continental breakfast was disappointing. Staff tried their best with what they had to work with. But they ran out of OJ, the waffle maker was broken and they ran out of milk. They no longer clean or empty trashcans in rooms during your stay. Some staff were amazing, (breakfast service, evening desk) others were not, (morning desk).

Superb

Great value, very clean, friendly staff. And a very good free breakfast

Great place to stay!

Room was spacious. Staff very helpful

Location