MainStay Suites Northbrook Wheeling

They were very accommodating checking in then found out microwave wasn’t wrkn & was told they’d ck on it then found out maintenance guy was on vacay then ended up after sev days they actually went out & bought a sm temporary microwave for me to use bc he was on vacation for my entire 11 days. I greatly appreciated them going above & beyond! Kudos to the staff for taking care of an important issue! Would def recommend this place & it was very quiet for all the business they had.

Room was a great price and pretty clean. Bit of a smell to the whole place but worth it for the price

Yes

Not much. The bed was comfortable enough. Smells very bad. The hallway carpet is filthy, the hallway smells like a mixture of stale cigarette smoke and pot. The bathroom smelled like urine. Couldn’t sit in the upholstered chair because it smelled like cigarette smoke. We opened the window to air out the sleeping area.

Roaches

Poor

Disappointing

There were cockroaches in the hotel room, drug deals going down, and I found a bag of illegal substances dropped in the hallway (that ruined someone's night). I wish I was joking but I have pictures. There were holes in both closet doors, the last guests left over food was still in the microwave and a partially smoked cigarette resting on a light fixture. If there weren't cockroaches or the fear of catching a stray bullet, it would have been a perfect weekend.

It was conveniently located for why I was in Wheeling. I liked that the bedroom had a door There were cockroaches in the hotel room, drug deals going down, and I found a bag of illegal substances dropped in the hallway (that ruined someone's night). I wish I was joking but I have pictures. There were holes in both closet doors, the last guests left over food was still in the microwave and a partially smoked cigarette resting on a light fixture. If there weren't cockroaches or the fear of catching a stray bullet, it would have been a perfect weekend.

Every night cigarette smoke filled my bathroom I couldn't take bath the smell was so thick it made my clothes smell so disappointed had to attend naval graduation with smelly clothes

Our first impression was when we got out the car there was a strong marijuana smell, but at least it was in the parking lot. I entered the building and there was no one behind the desk. I stood there for 10 minutes and after loudly saying "is there anyone here?" a guest walked by and picked up a white telephone and told someone that I was there to check in. After finally checking we were walking toward our room we noticed the strong marijuana smell again. This is an extended stay hotel, and we noticed that in the room there was no coffeemaker and there were no chairs. If you're going to be there for an extended period, you'll be sitting on your bed. I told the young lady behind the desk that there wasn't a coffeemaker, and she said that they have coffee in the morning in the lobby. There were plenty of coffee pads but no maker. Also, there was a desk to work at, in the room, but no office chair. The next morning, we were hit with another blast of marijuana smell while in our room. Obviously, people staying there are smoking pot in the hotel. Also, the hallway walls looked dirty and the carpet needed vacuuming. The plusses were that the bathroom was very nice and clean and the price was right. We were there for two nights.

Good

It was good

Very good

The smells in the hallways were my only issues mainly. There's a musty tangy smell walking pass the desk down the hallway. But I did see staff cleaning.

Close to my location The smells in the hallways were my only issues mainly. There's a musty tangy smell walking pass the desk down the hallway. But I did see staff cleaning.

This is so much better than woodspings or extended stays.

This place is disgusting! The smell of cat urine, cigarettes and mold are in every inch of this place. It’s awful. Staff was nowhere to be found. There are stains everywhere! I would have rather stayed in my car!!

Matress broken, I tried to call using that phone on the table to report it, phone not working, I was on third floor, all third floor with strong smell to cannabis (and the hotel is smoke free)

Other than that it was clean and silent. Thanks