Residence Inn by Marriott Walnut Creek
About Residence Inn by Marriott Walnut Creek
Located in Walnut Creek, 14 miles from University of California Berkeley, Residence Inn Walnut Creek has accommodations with a fitness center, private parking, a shared lounge and a terrace. Featuring a concierge service, this property also provides guests with a grill. The hotel provides an indoor pool and a business center and free WiFi. At the hotel all rooms include air conditioning, a seating area, a flat-screen TV with satellite channels, a kitchen, a dining area and a private bathroom with free toiletries, a shower and a hairdryer. All rooms will provide guests with a fridge. Buffet and American breakfast options are available at Residence Inn Walnut Creek. The area is popular for hiking and cycling, and car rental is available at this 3-star hotel. Languages spoken at the reception include Arabic, English, Spanish and Italian. Paramount Theater is 16 miles from the accommodation, while Fox Theater Oakland is 16 miles from the property.
Amenities
- On-site parking
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Valet parking
- Café / coffee shop
- Business center
- Express check-in / check-out
- Concierge
- Dry cleaning
- Self-service laundry
- Luggage storage
- Full kitchen / kitchenette
- In-room refrigerator
- In-room microwave
- Pool
- Spa / sauna
- Pet friendly
- Family friendly
- Wheelchair accessible
- Public transit access
- Smoke-free property
- Air conditioning
Reviews
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Overall Good Experience
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The service at this hotel is excellent. The gentleman who checked us in late night was especially kind and accommodating. The woman who runs the breakfast did a great job, everything was fresh, hot and the area was very clean. Great location. Definitely will return and recommend to others.
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Exceptional
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Exceptional
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Decent bed; clean, big room; easy to turn off the loud fridge; The shower is terrible. I get that there’s a water shortage but this is like showering with a teaspoon. The room has bright lights everywhere. Every wall has multiple light switches and each has a bright nightlight. The appliances have lights; the door leaks a lot of light in from the hallway. Bring black electrical tape and a binder clip for the curtain, and you’ve got a fighting chance.
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Location Bed was soooooo uncomfortable, shower wasn’t really clean
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Great service
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Exceptional
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Exceptional
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This hotel is a gem! Super nice staff who are very helpful, friendly and accommodating. Very quiet and breakfast was great!
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Bright, clean, and helpful staff. Very kind. Price of valet without a parking lot.
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Good
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The valet guy was super quick and friendly, front desk staff was very polite and morning breakfast was better than expected 😎
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Hotels.com didn't disclose that parking would be $35 extra. So the hotel cost more than I expected. Last time I'll trust the rates Hotels.com publishes.
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The location was great for traveling throughout the bay area.The rooms were clean and comfy. The breakfast could have had more fresh whole food choices.
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The hotel rooms were clean and comfortable. The shower was good, the bed was comfortable, and the valet parking was well arranged. However, we were quite disappointed with a few things during our stay. The breakfast was not good. Everything was served on cardboard plates and in cardboard cups, which felt very cheap for a hotel. The variety was also quite limited, and the eggs seemed to come from some kind of premix, which did not taste good at all. Overall, the room itself was good, but the service, breakfast, and luggage assistance were disappointing. This really affected our experience. Another issue was the lack of luggage trolleys. We arrived in the evening with quite a lot of luggage and asked several times for a trolley to bring our bags upstairs. Unfortunately, none were available. In the end, we had to carry all our suitcases to the room one by one. Later, we found out that the trolleys were apparently being kept inside guest rooms, which should not happen. Hotel staff should actively manage this. The staff also came across as rather lazy and did not really take action. The next day, when we were leaving, we again asked for a luggage trolley and had to wait around 20 minutes. Eventually, someone brought a small hand truck, which is not really suitable for a hotel. In the end, I decided to carry all the luggage down to the car myself.
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Very good
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breakfast was good I had 2 different people working the front desk, The first was very helpful and the second didn't want to bebothered
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Exceptional
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I had 2 different people working the front desk, The first was very helpful and the second didn't want to bebothered
