The Westshore Grand, A Tribute Portfolio Hotel, Tampa

When I arrived, the front desk wasn’t very welcoming. I asked if my daughter and I could leave our bags until check-in, and it felt like I was inconveniencing them. I left and came back around 3 p.m. Thankfully, Sandra at the front desk completely changed my experience. She was kind, attentive, and when I asked if I could grab my carry-on for my charger, she checked my room, saw it was ready, and gave me my key. I shared my earlier frustrations with her, and she was genuinely caring. Sandra deserves recognition for her excellent customer service. The hotel itself is a bit outdated, and my room wasn’t as clean as I expected. The biggest positives were the convenient location near the mall, grocery stores, and restaurants, and the shuttle drivers, who were also very friendly.

Zero hot water

So most of the elevators were out of service we ended up using the staff elevator. The pictures of the hotel are accurate. Our room felt old and in need of renovation. The toilet was running and the shower had very weak pressure and would not get warmer than lukewarm. The staff was friendly and the location is close to everything. But the room itself felt like I was in a 2⭐️ hotel. Wish it could have been a better experience for my wife's birthday.

Very nice hotel and room. Staff were super nice and helpful.

super cute hotel

The staff was super sweet, and very helpful. The hotel was very clean.

We have stayed here many times and had no issues, but this time, lots of repair work being done in the room next to us which was REALLY loud and disruptive. Our last night there our room smelled like contact cement. Normally we are quite happy here, but if significant repairs are being done on a room, common sense would have staff keep rooms in the vicinity vacant!

Only one elevator working.

Very good

Nice place

The noise from the traffic and sirens

Exceptional

The staff was very friendly and helpful. The room was amazing in a very quiet setting, with a fantastic view of the lobby. The location was exceptional with soo many food and shopping options. The overall stay was very relaxing for us and we will definitely book in the future. N/A

Replace the mattresses! I don’t think we will return.

Clean and the staff were helpful. I would stay again!

The hotel building was nice and the staff were friendly. The rooms were dated and the bed was uncomfortable. My expectation with Autograph hotels is that they should be above standard. This one was below standard, in my opinion. I’ve had nicer rooms with better in room amenities at a Red Roof. The TV brought be back to the 90s. No streaming capability and only 15ish live channels to choose from. The guide was a scrolling guide- nothing I could go through on my own. I haven’t seen the scrolling guide since I was a kid looking for cartoons on a Saturday morning. The bed was pretty terrible. I feel like the bottom of the bed was higher than the headboard- it seemed as if we were slightly tilted backwards while sleeping. It was a short stay- we checked in at 6pm and were out by 4:30am so I didn’t get a chance to see the rest of the hotel- but I would not stay there again based on the room.

My family and I stayed here for one night and we have no complaints. There is a Publix and a service station within walking distance. There are sidewalks, the streets are well lit and crossings have been provided. Please use the crosswalks as the traffic in this area is pretty heavy and at times pretty fast. The atrium of the hotel is pictured as it is online. The room was clean and very comfortable for our stay. It was also pretty spacious. If visiting the are again, we would stay here. We did not eat the breakfast but there was a microwave in the lobby that we used to reheat our leftovers.

Clean room , nice view;)

Everything was great. Friendly staff and beautiful rooms. Highly recommend. 10 stars 🌟

Very happy with this gem