SpringHill Suites by Marriott Tampa Westshore Airport

John is without doubt the biggest asset to this hotel! We had an issue when checking in due to information not being shared with us from Hotels.com however John was so honest and helpful with us. Not only did he adjust things due to the issue he helped us with alternative things to do! Honestly the best service I’ve ever received when checking in! Thank you John! Oh, the breakfast was good too!

Very accommodating! They let us check in early and provided a shuttle to the cruise port and airport

There was good structure going out of the front

Easy to find right off of highway. We weren't told there would be parking fees. $12 per stay however they were so nice to wave the fee because the pool and hot tub were inaccessible and closed during our stay. Which we were looking forward to for our stay.

Great hotel! The room was clean, the staff was friendly, and everything was wonderful. The only downside was that we couldn’t use the pool because it was under renovation. Other than that, we had a great stay and would come back again.

The staff was very friendly and attentive but the hotel was under construction and the pool was not in operation. They should put it at the time of booking.

No access to pool or hot tub

The staff were the best, they let us have an early check on, because plans changed. As helpful as could be.

Staff at check in were extremely friendly and helpful with great restaurant suggestions and quick back route to rental car drop off. Friendly kitchen staff had a warm breakfast out early for our departure

Always a pleasure to stay at Springhill Suites and would recommend.

Good

I like the room

Close to airport, shuttle service was great

Our family enjoyed the short stay. Clean & comfortable.

Very good

Stayed for one night before a flight. Everything was great.

Decent location and OK room We were not informed that construction was on until 6 o’clock every night The pool was closed, which I was looking forward to relaxing in And I got hit for $12 parking charge All these things were not posted properly when booking this room

Clean great room Staff was very slow at front desk. Considering there was a reservation. 2nd person came out after waiting 10 minutes

Breakfast good variety but not great Exterior under renovation.

Hotel undergoing some refurbishment, not stated on the website. Otherwise staff were very helpful & friendly. Substantial breakfast on offer . Only stayed for one night air conditioning very noisy.