The Neon Elm Hotel

The room itself has some serious design and comfort issues. One of the windows was missing a screen, which meant you either dealt with bugs(black widows) or kept the windows closed. Unfortunately, the HVAC cycles on and off constantly, so with the windows closed the room swings between being too cold while the AC is running and uncomfortably hot while waiting for it to kick back on. The room also opens directly onto a shared courtyard hangout area. If you value privacy, this probably isn't the place for you. Keeping the windows open for fresh air means everyone outside can see and hear into your room. Security also felt like an afterthought. The room door has a window that can be opened from the outside, making it easy for anyone to unlock the door. The bathroom is another odd design choice. There's no proper vanity, so if you want to wash your face or get ready, you're basically using the kitchen sink but there is no mirror, so get ready to hop back and forth. Storage and furniture are minimal. A couple of shelves and at least one bedside table would make a huge difference in making the room functional. The one bright spot was the bed—it was comfortable and I slept well once the room temperature cooperated. Overall, with better climate control, improved privacy, a few basic furnishings, and some attention to the room layout, this could be a better stay. As it stands, I wouldn't stay again.

Great location & price.

Great very easy to check in and beautiful place to stay

long walk to the room and it was so small and not a nice experience - did not stay there

Room was clean, short walk to little Italy or longer walk to gaslight district, price was reasonable.

When I arrived the hi

My stay was great, small room but very clean and cute. I didn’t get my code to enter through the main entrance and code for my room, but you can call the number on the main entrance door and they will provide it to you after you confirm your personal information.

Nice courtyard with outdoor seating and yard games. Squeaky clean room. Great place!

Amazing

The rooms are fairly small. Perfect for simple over nights. Noise isn’t too bad at night.

Conveniently located to Downtown San Diego in an historic building. On demand hot water cooler was very helpful and the guests and staff were very friendly.

Room was disgusting. Sheets had stains and obviously weren’t washed, there was trash laying all over the room when I checked in. Don’t stay here, go to an actual hotel.

The location is a perfect middle ground to the military bases, downtown activities, and the beach. Parking on the street is free 8pm-8am. There are different room sizes available so choose wisely. I chose a smaller room for my temporary stay. The room is so cute and overly clean. There is a fridge, microwave, smart tv, and a few other basic amenities. I definitely recommend this for your short or long term stays.

The hotel is beautiful, spotless, and perfectly located. Tona and the entire team were exceptionally polite, welcoming, and helpful — they went above and beyond. The experience exceeded my expectations, and I will definitely stay here again! Nothing, it was all positive.

Rummet jag hade bokat var väldigt litet, det var precis plats till en säng men annars fanns det både kylskåp, mikrovågsugn, hårtork och strykjärn + strykbräda. Rummet var för 1-2 personer men jag skulle säga det var ett enkelrum, det hade varit jobbigt att vara två personer på den lilla ytan. Badrummet var litet och som en förlängning av rummet med skjutdörr och därinne fanns det enda fönstret. Det var en liten besvikelse, trodde jag hade bokat ett rum med fönster ut. Ingen daglig rengöring, vilket var okej för mig, man kunde alltid skriva i chatten till dem om man behövde nya handdukar till exempel. Dock tyckte jag de kunde ha tömt soporna varannan dag, jag fick själv gå ut till en städerska och be om ny påse. Det var väldigt lyhörd och det fanns öronproppar på rummet. Om man bara ska ha ett hotellrum som övernattning så är det ett bra budgetval men om man vill vistas en del på rummet (som i mitt fall som skulle springa ett lopp) så skulle jag välja en annan rumstyp eller annat hotell.

Booked a room and there was no one even there to check me in so I wasn’t able to get inside the building or get my code for my room

Great communication from the property owners. The check-in process was smooth, and I had no troubles. I got lucky with street parking:) Just as mentioned, expect some noise outdoors secondary to its location. My one small gripe is the bathroom had a ‘mildewy’ smell—but that probably comes from the plumbing and pipes in those types of buildings in general. Overall, would stay again:)

All good

The codes that was sent in order to get into the hotel was really good. The spaces around the hotel was very neat and well kept. The colors that were in the hotel brought out a little happiness in you and it was overall very fun to stay at especially for the location.

Better response time would be better; took awhile to get the codes to enter the property and my room. Would also be nice to have bigger towels; they were a bit small to dry off with after showering. Besides all that; great place. Clean; newly renovated. Front desk guy was cool. One thing I did have issue with was the homelessness. Shady characters hanging around the property. Would be nice if the property owners/managers had a nice relationship with SDPD to help move/keep the homeless out of the area. Besides all that; I’d rate my stay 4.5/5 stars.