SpringHill Suites by Marriott San Antonio Medical Center/NW

Clean room

It is overall a good hotel for the price. The staff was friendly. 15 minutes to Seaworld and downtown. We had 5 people but not enough towels in the room. When asking for more, they did not have any clean little towels. They did provide hand towels to use instead. The breakfast was more of a snack. The bedding was clean but there need to be more detail to cleaning. Spot clean the couch and ottoman. Check behind dressers for trash. The hotel could use a little touch up. It is acceptable to stay there. Hopefully, they will read this and make the changes.

Our room ac did not go above 74/75 degrees even though the thermostat was set to 68. We asked to switch rooms said everything was booked but they did give us fans to use. The staff were very helpful just hated staying two nights in a hot room with our kids. If it wasn’t for the ac not really working our stay would have been great. Hopefully Room 124 ac gets fixed

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The room was nice and clean. We got put on the second floor. The view was no view of an air conditioner. Kind of dark in the room, though. Beds were comfortable I like that. It had a sink, a microwave and a refrigerator. It just felt dark and dank in the hallways. The elevator was dirty. The common areas needed to be upgraded, and the staff wasn’t all that friendly.

The beds are hard, not enough room in the rooms. Couldn't swim because it was over packed all the time with kids.The breakfast was disgusting, the waffles are now in a sealed plastic and has chucks of sugar. I asked for no house keeping and they still enter my room and took the towels. It you going to enter you might as well clean the whole room and not just take towels. And I still have not gotten an invoice.

The front desk attendant was friendly and helpful.

Our stay was pleasant. The rooms were really clean . . The cherry on top was that my bed smelled VERY clean. I would recommend staying here. There is a target next store, so that was very convenient.

We loved the location of this place, also the price was good for what we got. The Breakfast was ok just a little bland and a lot of sugar.

Pleasant

Clean Room.. Breakfast was good.. yall have the best Pillows

Well taken care of outside and inside and I love the location. There’s nothing I didn’t like.

Put me in a room across the hall from an all night party making it impossible to sleep. Spotlights outside shown around edge of curtains making it like daytime in the room.

We enjoyed the breakfast. Everything was good.

Clean room and helpful staff

Everything

Very good

They Are Small Our Light To The Sink Area Took A Moment To Come On It Had A Shortage The Restroom Area Very Tiny Don’t Like Tub/ Shower Combination Also Had Rust And Marks All Over The Tub Toilet Flushed A Couple Times Before Going All The Way Down Beds Super Small Sheets Not Cleaned Properly Stains Here And There Fire Sprinkler When Was The Last Time It Waa Properly Checked Or Cleaned Pool Area Needs To Be Cleaned And Sanitized Overnight Staff Was Welcoming And Friendly And Nice Please Update The Hotel ASAP!

Superb

Muy buena opcion