Motel 6 San Antonio, TX – I-35 North Corridor

The room was infested with Cockroaches! Hundreds of them.

The room was badly maintained.

I had a very disappointing experience at this property. The first room provided was poorly maintained and infested with roaches and mosquitoes. While the front desk was responsive and moved me to a second room, that room was also problematic because the shower was not working, which unfortunately prevented me from getting ready for work. I'm not able to recommend staying here given these maintenance and cleanliness issues. VERY DISAPPOINTING STAY :(

The customer service was unprofessional, and there was little concern for guest comfort or satisfaction. I spent my money expecting a decent stay, but instead had a frustrating and unpleasant experience. I would not recommend this hotel to anyone. Save your money and choose a place that values its guests and provides the basic amenities every hotel should offer.

The motel 6 in question is literally next to, and below I-35 near San Antonio. I had no ear protection so it was a Sleepless Night for me. 3 cockroaches in the bathroom area kept my wife up worrying about what other creepy-crawlies might be around. At 1 AM the smoke detector let us know its battery was running low, by sending out a piercing BEEP every 30 seconds. 2 AM, feral cats had a breeding fight and frenzy. Local dogs joined in by woofing. If you want peace, you won't find it at this particular motel 6.

Clean room no laundry staff was rude

Absolutely awful!! Don’t stay here!! We walked into the first room they gave us and there were dog foot prints all over the bed. We went and asked for a new room …walked in to that room and the bed again had dirt all over it! The staff was SO rude about it. The lady told us to leave ..she didn’t even offer to change the sheets, she just said to get out and go somewhere else but that we would not get a refund. This place is sketchy too! GO SOMEWHERE ELSE!!!!!!

Laundry was broken so I had no way to get my close clean

my family and me got three rooms they were all supposed to have microwave and refrigerator not all rooms did the beds were supposed to be queens they weren't they didn't have hot water there were roaches crawl I the microwave and refrigerator the toilet seat was broke there was Holes in the wall the showers were nasty had hair everywhere and there was hair on one of the beds when we walked in they came by the room to see if we needed towels or anything this was the worst trip I've ever took would not recommend this place STEAR CLEAR OF THIS PLACE!!!!!!!!!

The rooms smell like animals urine

Room was clean staff some of them were nice didn’t find the laundry till today and don’t have a car

We have staid here over a week and have trouble getting clean towels and ask about the laundry and were told nothing I found it on my own it’s been quiet and the room is clean but it has paint that was not finished and the bathroom door will not close and is broken but other than that everything has been ok

The room had a bad Oder. Sheets wear stain. Staff was friendly :-)

The room smelled of animal urine

We were made 3hrs to check in bc the room was being cleaned, then when we finally got into the room, the floor was filthy, making walking around filthy, the linen was stained, there was no microwave in the room like the amenities stated and our fridge froze everything (the dial was broken). The door latch was loose, the ac was cracked and making odd noises, there were holes all over the room and the tv was damaged as well. We were there for two weeks and had to ask the staff and housekeeping for fresh linen over 6x before we got any. We eventually got free linen the night before we checked out. There were also a lot of crime reported around the hotel and we heard gunshots quite a few nights in a row, and there were homeless making a ruckus all around the property. We will not be staying here again.

The walls throughout the room showed obvious signs of neglect. There were water stains, peeling paint, discoloration, damaged baseboards, and areas that appeared to have ongoing moisture issues. Behind the desk and around the perimeter of the room, the walls looked deteriorated and poorly maintained. The condition of the room gave the impression that repairs had been postponed for a very long time. The furniture also showed wear and tear, and the overall appearance of the room felt outdated and neglected. What concerned me most was that these issues were visible in multiple areas of the room rather than being isolated incidents. The biggest problem was the air conditioning. The AC unit repeatedly shut off by itself, making the room uncomfortable. I reported the issue and was informed that maintenance would come to inspect it. However, even after waiting more than 30 minutes, nobody arrived. There was no follow-up, no update, and no effort to resolve the issue during my stay. Between the dirty bedding, visible water damage, poor room condition, malfunctioning AC, and lack of maintenance response, the experience was far below expectations.

I rented a room for 5 nights didn't hv a fridge our a microwave called the front desk said they will put them in the next day by 12 noon,never showed up called them ask what was going on our could we switch rooms said they was fully booked so no fridge and said we could use the microwave in the front lobby worst stay ever mind you our room was on the 3rd floor microwave in the lobby the only thing good is the water pressure everything else needs to be up dated i highly recommend you not stay

The orice Missing microwaves, mold in ceilings. .the location has a fake number set up for their booking account so booking can't get in touch with them. They were obviously very annoyed with the prices I got with booking. One of the employees told me they put people who pay through booking in "crappy rooms"

Exceptional

Housekeeping. Neighbors.