Country Inn & Suites by Radisson, San Antonio Medical Center, TX

The room was very clean at check in and staff was pleasant throughout my stay. I don’t eat breakfast but from what I observed the prep was done with excellence

Stuff was excellent and breakfast too

Almuerzo 9/10 Limpieza 8/10 Lugar muy cerca de áreas médicas

Pleasant stay!

Upon entering the lobby the whole place stinks like wetness. They had fans on the carpet towels on the floor of the ice maker. Our room smelled like mold I found a huge roach dead sitting in the room. The mattress under the covers are stained the bathroom is tiny. None of the outlets work. They are all loose I could barely charge my phone. The cords kept slipping off. I tried the usb connections and the regular plug ins and they all kept slipping. Really the main issue really is the smell it just stunk the whole time. Idk if they just had a water issue while I was there but it smelled nasty. When going on a trip I look forward to the comfortable beds they have… that’s not the case here. The bed was so rough and I could feel the springs when laying on it. I was definitely disappointed as soon as I saw the room and lobby. The staff was nice didn’t really talk to them much but they did their job checked me into the hotel. No issue with them. For the amount of money I spent I expected a little better. I’m not too picky or a karen just a 25 year old who values what her money goes into.

The shower water would not get hot. Both my husband and I had to take cool water showers at different times of the day.

I requested 2 queen size beds tru hotels.com they did advertise that the hotel had them and I selected the room with queen beds as I get to the room I'm noticed that the beds were full I went to the front desk to let them know I paid for queen bed they informed me that they do not have queens at all in their rooms only full hotel.com post false advertisement but the staff at the hotel was a very great other than that the hotel needs to do some work in their rooms also hotels.com said that there would be blow dryers and there was no blow dryer in there

Worst experience ever. Super dirty room, had cocroaches, ac was dysfunctional, room smelt bad, hooks were broken in the toilet, towels smelt and staff did not do anything after complaining.I have booked though Expedia so many times but never had such bad experience. Though it is a chain of Radisson holtels, so it would be great but it was a very disappointing experience. Don't book this hotel ever.

The carpets in this entire place are nasty and in desperate need of replacing, both the hallways and the rooms I experienced. First room which I booked the A/C was not working (carpet had visible bad stains) and the clerk quickly assisted and got me into a new room. But even the new room's carpet was badly stained, and in addition was wet from the refrigerator leaking which was also damaging the furniture. But the bedding was clean, the A/C worked and the bathroom was clean. My only other complaint other than the disgusting carpets would be the bath towels, they were so rough and felt like sandpaper on my skin. A little fabric softener would go a long way with the towels. The breakfast was good though, and the employees were all pleasant.

Everything was good.. the hallway rugs need an update but it was good place to stay and close to the hospital

Exceptional

Very good

Everything was great. Kids lived the breakfast. Good spot to stay in between everything.

The AC stopped working during...

Location Extremely poor behaviour by frontdesk, rude, screaming, theretning and manager david supported him. They basically told me to F.. off and stay is non refundable. Booking..com did not do anything as well despite being on phone for almost 45 minutes. Worst experience. Will never go back there.

Nothing the room smells bad, the tv it’s broken the ice machine isn’t working

Very poor

Exceptional

Good location

There was black mold everywhere!! Carpet was stained very dirty! Sink didn’t drain. We were there 2 min then asked for a refund and they refused!!! We had our baby with us and there was absolutely no way we could have ever let him out of our arms.