Residence Inn by Marriott Near Universal Orlando™

I’ll talk to you babe. The one blanket is kind of dirty and the one is really good. I will. I would like like half-and-half. One bed is really good. One is dirty so you have a good other than the sofas and kitchen and the floor is really good clean bathroom is also clean. Don’t leave there is two problem. One is the blanket and the hair in the drawers but that is good is OK. Some staff is mean but all other is really good.

ROOM A BIT RUN DOWN. BREAKFAST WORKERS OUTSTANDING. FRONT DESK WORKERS SO-SO. OVERALL BELOW NORMAL MARRIOTT STANDARDS.

The staff member I checked in with was somewhat dismissive from the start. I informed her that I had requested an early check-in, and her response was, "That doesn't make the rooms clean any faster." Some of the items in the room appeared to be in poor condition. The air conditioning unit was quite loud, and the TV would occasionally switch to the welcome channel by itself. I mentioned these issues to a staff member upon check-out, and I was told that they receive many children due to the proximity to the theme parks, so the situation is what it is.

Room was more spacious than I expected, breakfast was more than the typical “grab n go” breakfast which was also pretty pleasant and the property was very clean. Only thing I would say is that I reserved was a king bedroom however upon checking in I was given a room with 2 queen beds and told that if I really wanted the king bedroom, I can come down the next morning to move rooms. Wasn’t sure what that was about but other than that everything else was fine.

Limpieza , ubicación, lugar tranquilo, desayuno, todo muy bueno!

The service overall exceeded expectations. This will be a good option for next vacation in Orlando. The only issue we faced was getting change for the laundry, It would be great to upgrade the equipment so you could pay with credit/debit card.

Excellent property

Good staff. Good breakfast options. Close to park and free shuttle.

We had a great stay. The front desk staff were friendly, helpful, and welcoming. The room was clean and included everything we needed, such as kitchen utensils, a stove, microwave, toaster, and coffee maker. The location is excellent, close to Universal Studios, with Walgreens and several restaurants within walking distance. Uber rides to International Drive and the Convention Center were very affordable, usually between $6 and $10. The free parking was an added bonus. Highly recommended!

Clean rooms and amenities. Closest to all visiting places.

Exceptional

Exceptional

Exceptional

The only thing I have to say besides it’s a great clean motel is that they might post a sign for guests to return the luggage carts I spent two hours last night bringing bags from my room out to the parking lot on a bad knee. So bad I couldn’t sleep last night. Searched all 5 floors and no carts anywhere. Talked to desk clerk and he thought they probably kept them in their room as no luck finding them. This morning took another hour as neither cart was brought back down. This is not the buyers fault. But unthoughtful guests. signage might help. I’m sure they didn’t think they caused a handicapped guest so much pain by not returning the carts

Everything Pool hours

Everything was perfect, super nice staff, food, clean areas and room. A/C broke at the three days at night and next morning. Other than that our stay was good.

Every thing was excellent like really really great

Clean, large room for our family of 5. Only complaint was temp of room and AC kept cutting off and on.

Easy to get to. Clean.

All the staff were great, helpful and polite. Suites with kitchenette, 2 beds, bath, small living room & desk was pretty good. Breakfast buffet in the morning was pretty good too. Tasty free coffee & tea in reception area was always well stocked (although offering ice water there too should be an essential). WiFi worked well in room. Beds were clean & cozy. The hotel amenities need improvement though. Pool closes early at 8pm and there’s no jacuzzi. The BBQ gas grills were completely broken and looked like they’ve been that way for years. The outdoor firepit hang out area advertised and highlighted in the pictures online never had a fire lit at all and likely never does. The hotel only had 2 luggage carts for the entire 500? rooms hotel (1 of them had a flat tire and barely worked) so you had to go hunting for one or wait for one for too long. Hotel easily needs to buy 10+ more luggage carts and put them on every floor near every elevator and plenty more in the lobby (I had to hunt on every floor to find one, twice). That way guests can quickly find them when checking in and out. Overall the staff were stellar and the room was good, but the amenities all need to be upgraded and some TLC.