Courtyard by Marriott Lake Buena Vista at Vista Centre

Mr Moore was amazing. He found us towels and extra blankets at a late hour and brought us pillows without us asking. Checking in was fast and easy too.

The hotel was a good selection for our family and the kids definitely enjoyed the pool every day

Jennifer listened attentively, offered helpful suggestions, and handled every detail with a smile. Her positive attitude and exceptional service turned what could have been a standard check-in into a memorable welcome. It’s clear the team here values making guests feel truly cared for. If you’re looking for a place that delivers outstanding hospitality right from the first interaction, this is it. Highly recommend — and a special thank you to Jennifer for making my arrival so smooth and enjoyable!

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It's Gated and has two pool areas

The location was excellent The room was not clean, no new bedding for 2 weeks ! The hotel management where quick to assist when shown the evidence

It was a great stay great staff will stay on this property again

Unfortunately while we were there, I guess because of Pride month, there were men walking around in just underwear. On the morning we left there was one guy walking around with the butt cut out of his underwear. Not just the hotel but the whole street. There was also a parking fee charged that I didn’t notice online when I booked. I wouldn’t stay here again.

There was nothing we didnt enoy. We liked the movie swim. However, we were denied breakfast for booking on expedia but you advertised as breakfast included

Bar was opened late pool was clean and warm. Check in was easy and staff was respectful and kind. Definitely would stay again for sure.

I love this property they give you comps for either one free drink or $$ off restaurant plus for the children the pool is perfect The door to get in your room is difficult that’s my only negative to say

Nice hotel in general. -

Staff not that great even breakfast use to close early then time

This was not a 4 star hotel, probably a 2.5 or 3.

However, reading the reviews on this site were very misleading. I always thought, you can't go wrong with a Marriott... boy was I wrong!! This building is old, needs to be painted, the hallways have chipped paint everywhere. I was constantly seeing trash around and throughout the hallways as if no one vacuums. The room was comfortable, which was my only saving grace for this hotel. This is the true definition of, "you get what you pay for." The price point isn't worth the hassle. Hotels.com has this property listed as four stars... it's absolutely NOT a four star hotel. I guess by different standards, it may be for some. This property needs some TLC and a ton of upgrades. Not impressed!

Exceptional

My daughter loved the pool. I loved the vibes. The staff were very friendly. That they didn’t have complimentary water bottles at least. Maybe I’ve been to other hotels where they do. So I had to go all the way to the lobby because there weren’t any vending machines on the hallway. And our closest elevator was out of order during our stay. Another disadvantage was that they don’t have a phone at the restaurant/bar so I couldn’t order by phone and then just go pick up when ready. I had to go down, order, go back to the room, then go back to get our food. But the food was delicious specially the personal pizza and chicken tenders, so it was worth the hassle. We ordered from there almost every night during our stay.

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Location It’s ok for the price and the room itself

The room had a strong odor in the bathroom and in the living/kitchenette area as if it had very recently been fumigated for an insect infestation. We had to call down for additional towels, toilet paper and because there was an empty tissue box left in our room. When checking out, a woman arguing with the front desk over a $20 hold on her card and another woman was trying to walk her luggage behind the front desk by herself. The staff did a great job redirecting and maintaining professionalism on both counts. Unfortunately our family will not be back because of the room itself as it was a huge disappointment.