Kimpton Ashbel New York Park Avenue

Nice hotel.

Gorgeous hotel, convenient location with amazing staff. Overall excellent stay.

amazing kind staff

Such an amazing stay!

Great location and staff.

Hotel was a great stay! Neely upgraded finishes, good central location.

The hotel was in an amazing location and I think that is such an important thing in New York. Upon arriving, the lobby smelled wonderful, and the staff was very welcoming. During our entire stay, the staff was extremely helpful. The room was clean and spacious, which is rare in New York with two queen beds. The bathroom was kind of small but nothing we couldn’t get over. I think the only downside of the bathroom was the water pressure in the shower was very poor. Also, the air conditioning is not strong enough for such a new place. They locked the temperature at 63 and it was not very powerful which meant staying in the room uncomfortable. Other than that. I would definitely return, but I would want to know if the air conditioning units were improved upon. There is no Tea service in the room however they provided plenty of bottled waters during our stay.

Great location with a relaxing jacuzzi tub! Exactly what I was looking for:)

Love this hotel. The staff is lovely and helpful. The morning coffee & afternoon happy hour are a perfect (paid) amenity. Gratis wine happy hour. Two adorably chic lobbies. Great location if you’re taking the train to/from either station. Museums & restaurants within a couple of blocks. Tip: Get a city view room away from the elevators.

Very clean and updated rooms. Friendly and helpful staff.

Great location and big enough rooms for NY

This property was in a great location. A beautiful hotel that had beautiful rooms and fast elevators. The staff were very friendly.

Amazing stay. My new go to anytime I have to visit NYC.

Loved locations and facility. NY sized rooms. Lobby was a great place to work, have coffee and afternoon drink. Staff were all very helpful.

Great location with access to subway and Grand Central Station. Small problem with AC in original room. Staff dealt with it professionally and moved us the next day and adjusted our bill accordingly.

Excellent hotel, great location, clean rooms- fantastic staff!

Very friendly and professional staff. Room was very clean. Would stay there again.

The gym advertised was not open or operational. The wine hour was not running and they were making guests pay for their beverages and when asked about it the staff was very rude and didn’t have answers only that the cart should be there but they didn’t know when. The walls are paper thin and the cleaning closet right outside the door of my room was open impossible to walk through the halls you can hear guests and cleaning staff constantly chatting every word from 6 am and on impossible to sleep in this hotel. Rooms are very cramped and my bathroom had fresh stains of blood and feces on the wall when I checked in my new room was louder and worse as far as getting rest but somewhat cleaner.

The location. Appart from that nothing. The Manager was extremely unprofessional and rude. The staff was unhelpful and unmotivated to solve anything. The room was dirty with hygienic products and tapes found on furnitures and near the trash. Absolutely disgusting. There was blood near the toilet facilities. Our shower was clogged and despite asking several to solve it or change our room, nothing was done and the staff was unhelpful and untrained. I cannot understand the good ratings. There is in fact no breakfast. What they call breakfast is just a sandwich that you ha e to buy and there are just 4 or 5 so that all are sold by 9am. There is no coffee choice but just dark one offered. It is a joke for a hotel of this category. I was there on business and the manager did not want to provide a folio of my stay despite being legally required to do so and laughed at my concerns. He let us wait 1h20 on day of checkout after we check out promising to get a business expense folio before closing himself in his office and letting us wait at lobby. In reality he just waited for us to give up and leave but I needed it for my job and now had to escalate it to booking adding a huge stress on my day of departure.

Perfect location! Super clean, friendly staff, decent room size compared to other hotels in the area.