Hotel 57

The floors were dirty, our room had no windows, and the overall condition of the hotel was nowhere near what you’d expect from a 4-star property. At best, it’s a 2-star hotel. The biggest issue was the surprise $150 “refundable” deposit we were required to pay at check-in. We were told it would be refunded, but later they claimed it was actually a “service fee.” This was never disclosed beforehand, not by the hotel or on Expedia. It felt very misleading. The staff were not welcoming or helpful, and the elevator honestly felt like a moving death trap. Save yourself the disappointment and don’t get scammed by the misleading rating or hidden fees.

We especially LOVED that you had to have your room key to even use the elevator- therefore, ONLY quests could access them! STAFF was VERY friendly! Smiles and greeting every time we saw one! Always asking how we were and if we needed anything ! 5 STARS! From check in to check out! Our bed was SUPER comfy- premium duvet and pillows! And the AIR worked AWESOME!! Blackout blinds when needed and we also had a great view! NOW… the walls ARE a little thin, or maybe it is the door? As we were able to hear a lot of noise from others within the hotel on our floor- BUT- that wasn’t enough to distract from all the other GREAT 👍 things ! The BEST thing though is LOCATION LOCATION LOCATION!! OMG 😱!! This hotel is LITERALLY 15-20 min walk from Central Park (we went to a concert) 25 min from Times Square!!!

This hotel was a very basic, no frills accommodation. There was absolutely nothing special about the place, although the rate for the room was nearly $400/nt. (probably due to the World Cup). There were no amenities. A rooftop terrace was advertised (even with a nice table setting shown on the website) but there was nothing (no tables, no chairs, nothing) on the rooftop terrace. The room had a couch that was falling apart and the other furnishings were tired and were in need of an upgrade. The only plus was the location of the hotel. I would not stay here again for half the price.

I stayed at Hotel 57 for a recent solo trip to New York and it will definitely be on my list for future stays due to location, proximity to public transportation, helpful staff, and overall value. My room was the perfect size and surprisingly very quiet. My only "critique" is the wonkiness of some of the light switches (it was unclear what some of the switches for for/did not appear to do anything) and I found out the hard way that the outlet on one of the light fixtures did not work (fortunately, I still had time to charge my devices that had not charged overnight). Overall, very positive experience and would definitely stay here in the future.

The hotel is very 'tired' and all the furnishings reflect this. No fridge in the hotel room. Just a warning the bathroom although clean, was marble throughout with very sharp corners, on slip and you're in trouble. The staff were friendly. Also, food wasn't offered leaving a trek to find something decent for breakfast. I suppose you get what you pay for.

Everything was great, very quiet had a great nights sleep. The only negative was some of the furniture was getting run down

Great location and a nice place to stay.

Great location to midtown, upper east side and Times Square. Good access to bus/subway. Clean and staff is attentive

Great location

The hotel is terrific and in a central location to many things. Easily walkable to multiple tourist spots and wonderful restaurants. The staff is amazing, professional and friendly! Rooms are clean and very comfortable. View from the rooftop deck is outstanding! Overall, it could use some updating, but other than that it is a wonderful place to stay. Highly recommend!

This is a nice little hotel. Well located. A little old but well maintained. I was on floor 3 with rear view, it was dark but quiet which is rare in NYC. The room was very simple. TV was nice. The bathroom amenities were not very nice (soap made in china with a long list of ingredients), bring your own. I would recommend it for a business trip during which you just spend sleeping hours in the hotel, if the price is competitive.

They went out of their way to help us. thanks

Superb

There was no fridge in the room.

Terribly outdated, zero amenities, no water bottles, empty soap dispenser, no mini fridge.

There was also an extreme delay in getting my particular room cleaned upon my arrival. A hotel manager's tip is to tell the houskeeping staff to clean the room in question so that the guest can occupy the room promptly. The wait was 3 hours for the room which is crazy. Common sense answers to simple issues seems to be a problem for all hotels and it is not that difficult.

AC was great, staff very kind, great location

The room did not have a refrigerator or a space for making coffee, none was visible, so we were unable to enjoy a coffee on the first morning.

Don't know how this hotel ends up with a 4 star rating in Manhattan. However, if you want a Motel 6 style clean room with a comfortable bed and a pretty good location, then this hotel will work great for you. Do not expect any amenities - and I mean none (not even a pen in the room). And don't be surprised by the $45/night facility fee - despite no amenities.

Nothing fancy about the hotel, but the staff are helpful and efficient, and the location is just super convenient. Room is small but it has everything you need. The Bakery Room two blocks away has great breakfast.