Hampton Inn Miami - Airport East, FL

WE arrived late for our reservation - that is 1130pm having been had a lengthy flight delay. There was a line a check in - no biggie -they were accepting vouchers with traveler's who had been disrupted- all good. We got with the reservationist at the desk and were told the room we had reserved wasn't available cause they were "oversold" - they had a different room - which we took. No big deal but why when you are accepting last minute reservations is my preferred room "oversold" - doesn't make a lot of sense. Usual amazing Hampton Breakfast was dissappointing - refilling of items was slow, the choices were not great for hot food - the "hot" food was cold and the chicken sausage looked VERY unappetizing. I am a loyal Hampton Inn customer - this won't affect me moving forward but it's a concern.

Well maintained and clean property! No complaints @ all. Friendly staff!

The cleaning staff are great, breakfast incredible and everything is always clean.

The shuttle driver passed me by twice at the airport and was not apologetic about it. The front desk staff lied about the shuttle bus being full and was dismissive that I waited for an hour for the shuttle. In addition, the toilet seat was loose. Upon leaving the shuttle left before the time and I had to take a Lyft to the airport.

Clean rooms, friendly staff and decent breakfast.

Filthy dirty!!!! Would never recommend. For $194 a night, NO! They wanted to charge $13.08 for 2 Smart waters. No! Hallways had food all over the carpet, our night stand had ketchup smeared all over, just gross.

Room was great for one night, great location near airport, staff very friendly and respectful, good breakfast to start the day!

The sound proof room is just a flat out lie in room 425 we could have just slept with the window open.

Exceptional

Very good

I

Room was very comfortable with a great shower and a very comfortable bed. I even liked the pillows. The laundry facilities were very clean and worked well. The breakfast was also good -the coffee was not very good.

People make noise all night

Clean room

The staff was helpful breakfast was good. Location was good for me. Cleaning was good also. They were very accommodating to my family when we arrived early from our cruise. Need better mattress way to soft. Pillows could be just a little bit firmer.

Good location and good staff . Overall good value for money

Muy buena la estadía. Hotel limpio, desayuno muy bueno y con bastante variedad. Cerca del aeropuerto y zonas turísticas. Muy recomendado.

Our room was thankfully ready early after disembarking from our cruise. From the lobby to the room it was clean, comfortable, elevator security and breakfast and shuttle the next morning we're great, thank you.

Front desk didn't greet use as gold members, could of been a little more friendly.

Good