Woodspring Suites Huntsville Madison

Very good

Front desk customer service was fast and friendly. The people on the other side of our hotel room were extremely noisy. They were pounding on the walls, talking loud and just generally being obnoxious and noisy. We couldn't get any sleep because of them and no one would answer the phone at the front desk for us to report their behavior to.

Cold refrigerator and huge

Exceptional

Nothing. The entire hotel smelled like wet dog It smelled of wet dog.

There was no breakfast. The rooms and beds were uncomfortable.

Only kept my room because the refund was refused. The guest and staff are GOOD people. It is just sad situation that this is real.

Don’t come here!! This place was filthy and it smelled awful… the lady with the brown wavy hair at the front desk has a horrible attitude… the whole bathroom was nasty and the sheets smelled like food.. the stairwell area was filthy as well and it smelled like dog and feet… this was a horrible experience and I would not ever recommend the staying here again.

Staff was TERRIBLE. Started knocking WAYYYYY before checkout telling us we had to hurry and get out because housekeeping needed to clean the room and woke me and my family up. Do better!

Good

TV in the room did not work, the toilet did not fluch properly and there was no lamps in the room. The staff was really nice and helpful though

Price It wasn’t as clean as I experienced in Lecanto FL. No staff present until 9am daily.

It wasn’t as clean as I experienced in Lecanto FL. No staff present until 9am daily.

I appreciated the kitchenette very much. The bed was very comfortable. Oddly, there were a lot of people hanging around in the parking lot .

The people at the front desk that assisted were very nice people

Good

Passable

Passable

The sign posted about quiet hours was a plus. I didn't know this was an extended stay hotel. So many kids were out on the rug playing as I was trying to check out. It was hard to get around live in guest and so many kids. No ice machine available.i had to share too much info about my car.

The sign posted about quiet hours was a plus. I didn't know this was an extended stay hotel. So many kids were out on the rug playing as I was trying to check out. It was hard to get around live in guest and so many kids. No ice machine available.i had to share too much info about my car.