Drury Inn & Suites Knoxville West

This was all around a very pleasant experience. I will choose this location on my next visit to Knoxville.

This the only hotel me and my family stay at wherever we go 1000/10.

I was a late ck-in & nothing was offered to me... if you can't do it g or everyone, don't play favorites and for a few.

Gave us connecting rooms without asking. Usually this is a hassle.

Love staying at The Drury establishments. This is our fourth time staying at one of the locations and it was just as enjoyable as the others. Anytime we make our way down South we make an effort to stay at The Drury hotels.

I had never stayed at a Drury Inn and I was traveling by myself. I appreciated the breakfast buffet and the dinner offered. The staff was friendly and welcoming. Housekeeping was also great!

Staff were very kind, the room was clean

Fantastic as always

Everything was clean and convenient!

The staff at Drury is extremely friendly and helpful. It's easy to find a staff member to ask a question or get help. They seem happy to be working there!

Everything was good, the only issue we had was there was a power outage right after we checked in so we weren’t able to cool our room off or shower for the evening after driving a little over 10 hours. We weren’t able given no explanation or timeframe we just had to wait.

Breakfast was good, and the seating area was well maintained. Even during busy times, it never felt too crowded, which made for a pleasant dining experience.

Our room was a great size! It was perfectly clean as well as the entire property. The young man at the front desk was extremely helpful with suggestions to local restaurants. Probably one of the best front desk staff member we've ever had at any hotel. Great place all around!

Staff

Every little detail was well thought out

Great place to stay.

Breakfast was outstanding! Happy hour was added bonus with food! Staff was super friendly and attentive. Only issue we had was we found a huge roach in the bathroom floor corner one morning maybe came out of the shower drain, but the housekeeper came and cleaned it up immediately. Will stay here again for sure!

The over all stay was good, staff was friendly but not very helpful. Amenities were good loved the hot tub and pool.

Cleanliness staff and breakfast

Property was clean and the staff was outstanding.