Holiday Inn Knoxville West- Cedar Bluff Rd by IHG

Rooms were clean. It’s the maintenance at this hotel that’s lacking. Needs some updates and rooms could use a good dusting.

Nice spot to stop on our way south. Very clean and nice and great staff.

The hotel was okay for a one night stay, it was cheap which was what I was wanting. I think I would pay more next time for a better room. The bed and pillows were comfy though.

There was no free breakfast. There was no cold water from our faucet - lukewarm from the cold side was the coldest. I was compensated 1 bottle of water for this. Staff was not that friendly.Things were just OK - will never go back.

We have a daughter in Knoxville and we stay here every time we travel there, we love it!

It’s a decent place to lay your head if you are not interested in using the facilities. Beds were firm but comfortable! The work out room was in bad shape - both treadmills were out of order because people have destroyed the machines. Pool was ok but over ran by so many people couldn’t use it, and hot tub had so much filth in it, it looked gray.

Our room was very clean and roomy. The staff were kind and helpful, especially the host at breakfast. He was kind and smiling each morning, always offering to bring me coffee. His kindness made the hot breakfast even more delicious. Also, great indoor outdoor pool, which made my daughter very happy!

The property is very dated, with a slight facelift that doesn’t really cover up the very old property. The rooms are very barebones. The carpet is disgusting, the tv was showing everything as a blue out of focus broadcast, and the elevators were extremely janky. It was just not a pleasant stay at all.

Friendly staff

Friendly and helpful staff

The staff was very friendly and helpful. The room was clean the facility was well maintained. Breakfast was delicious and worth the extra price.

We enjoyed the time specially the pool area, the room had comfortable beds and quiet.

Love everything! It was nothing I didn’t like.

Room was clean and comfortable

Super friendly staff Showers went from scalding hot to freezing cold. We tried and tried and could not get a nice warm shower. The tub was dangerously slippery. Even with a handicap tub, we stll slipped around. Hairs were found in our bed....made you really question the cleanliness. Needs new pillows.

Breakfast wasn’t included.

Bathroom was dirty with hair on the floor and crusted urine on toilet hinges.

I have stayed at a lot of hotels and I’ve never met a kinder staff. Breakfast was amazing and treasure island beach is only 5 minutes away. Clean and every member of staff was incredibly kind and helpful. You can truly tell how much they love their jobs. 10/10.

The pool, jacuzzi and bar restaurant The housekeeping never show up

The housekeeping never show up