Comfort Inn & Suites Indianapolis Northwest - College Park

The property is not updated as the pictures appear. I asked to speak with a manager twice and never received a call.

So dirty, old appliances, fridge didn’t work in the room.ripped carpet in hallway. Looks like it hasn’t been touched in 50 years. Will never stay again . Asked for room to be cleaned and never happened.

Definitely a dated hotel and very musty. It was not cleaned very well in addition to the lack of updating. Cost was way too high for the level of hotel this was. We had to stay here for stay to play volleyball, and I can’t believe it’s on an approved list.

While clean, the property is old and needs to be better maintained. We didn’t partake in the breakfast, so can’t comment on that. We stayed here for a youth sport tournament. It’s just very frustrating as the stay was $$$ for what we received. The location was the best part of the place. And our room had a smell that we couldn’t figure out.

Dank, dark and dated.

I was very pleased with my stay at this Comfort in, staff were extremely helpful and friendly.

Ok Expedia you do not reveal the actual condition of this hotel. It’s an old property poorly maintained. The room and corridors smelled awful. The women at the front desk was middle eastern and I could barely understand the English she was trying to speak. She was not even interested in trying to deal with my complaints. I did not stay and my and took my to the Hilton Garden Inn. I’ll never stay at any Comfort Suites or Choice hotel because of this experience. I’m requesting a full refund or I will be doing a charge back to my credit card. People do not believe the pics you see on the Expedia website. The whole thing was a fraud. To EVERYONE this is the comfort suites hotel in Northwest Indiana. YOU HAVE BEEN WARNED

When we arrived, we were told that they overbooked and asked us to stay in their other property, which was the building next to this hotel. This other property did not have the 2 double beds that we booked. Instead, it had a king bed with a small pull out couch. The TV did not work either. We’ve never had this happen before and feel that it’s wrong to change to reservation that we paid for.

Superb

Had issues with shower staff help resolve the issue immediately. Overall I’m not staying here again

The staff was friendly and the room was old but clean.

Very good

Good breakfast.

Smelled bad this stay.

Exceptional

Super limpio

Muy limpio

Very clean, very nice staff. Had to have back surgery early the next morning staff was very nice. Thank you!

The toilet in the room had about 1 bolt left before it fell off.

Great budget place to stay while visiting Indianapolis. Room was clean and breakfast was very good the next morning. Staff was also very kind. Would stay here again if we were in town.