Sleep Inn & Suites Highway 290/NW Freeway

It may be an isolated experience, but my room had a significant chemical smell to it. I thought maybe if I turned the AC on, it would go away. Unfortunately it didn’t, and the AC was circulating such humid cold air around that overnight my scrubs I had laid out were damp by morning. I didn’t stay for my full three nights because it was simply not sleepable. And when I initially spoke to the person about the smell nothing was done about it. I’m quite disappointed, but again, I could have just had back luck.

Nice hotel and very quiet

Was very hot in the lobby

Cheap stay, not fancy

room cleaning should be performed every day as you stay. however , they never told that is on request only . so I talked to staff room cleaning on my rest of my stay . as a result , 16th ( Wednesday) , no one clean up the room . I talked this to receptionist staff , she said it is not fault , i cannot do anything . she is very nasty woman , besides that , no air conditioner at breakfast room as customers are eating , can u imagine no AC at such hot summer . I must say this hotel to be changed thoroughly , otherwise , more customers will complain it .

Comfortable stay Everything was fine

Humid smell along with a bad smell in the entrance. Staff was nice though.

Easy accessible. Close to movie theater and other things Room was filthy and in need of repair. I broke out in hives/ bites all over my body. I’m not sure if it was bed bugs or the chemicals used in bedding

Car was broken into right in front of the building. Asked to see camera footage they kept deflecting. Overnight Front desk agent was very unprofessional the morning of the robbery as well.

Nothing it looks Nothing like the website Room was behind the elevator

Good

ROACHES IN THE BATHROOM, carpet stain3d at main entrace, the bedspread was also stained

Very clean . Staff very helpful.

The only thing they could do better is turn on the AC before the guests arrive… the AC was perfect after we turned the unit on but as we walked in to the room for the first time it was unbelievably hot. Beds were cozy, room was clean, breakfast was decent. Breakfast bar was cereal, pastries, and juice. Would absolutely stay here again.

Good

Good

Nothing didn’t stay even when I had placed the booking plus didn’t get refunded and lobby personnel was super rude Nothing

They didn’t even get me my room and refuse to give me my refund

Ground area

Location Ground area