Fairfield Inn & Suites by Marriott Houston Brookhollow

Booked a 4 night stay. Check In 1st room was dirty beds were not made trash from the prior guest was still all over and the smell was horried! Had to go back down and recived a new room that the beds made and no trash. Night Two arounf 10:00pm found a cochroach cliaming the shower curtin!! Killed it and took it down to the desk they did not have any other rooms. Gave my cell number for the GM to call me. NO CALL TO THE NUMBER GIVEN! OH a note in the system saying "I called the room and sent an email" NO CALL OR EMAIL. Could not sleep had to be a a traing first thing in the moring so as so I checked out and booked a new HOTEL!! STAY AWAY!!!!!!!

The internet was not working, everything was subpar.

It’s clean and the staff are courteous and friendly too. The breakfast on week days should reviewed to end by 10am as against 9am .

Clean and friendly The floor was soaking wet by the chair in the corner. We were in the room right next to the staff storage on the first floor so it was a lot of noise early in the morning.

Great property great staff

Clean property

The staff made my stay even better. Jaiden (front desk receptionist) was so professional, polite and knowledgeable. She greeted us with a smile each time she seen us and she asked if anything was needed. She's the BEST! I will definitely choose this hotel when for my next visit.

Everything was great. It was clean. Breakfast was nice and clean. The staff was helpful.

The breakfast was nice and the room was clean. However it was very loud and hard to sleep with the noise outside of the room

small refrigerator

Great place for affordable price

All good

Facilities were nice, rooms were clean and smelled fresh, and the front desk associates were extremely friendly. Would recommend staying here if in the area.

Everything!!! The lady that checked us in was very nice and hotel was very nice.

The room was spotless, front desk was super friendly! The one suggestion I would make is putting at least two coffees in the room. The rooms only have one coffee and we always have to go and ask for more.

The hotel was a 4 star but it really should be 3.8. It's not quite a 4 star.

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Felt safe

Everything was amazing! Vanessa was the best ever, super friendly and polite. We will definitely stay here our next trip. There wasn’t anything at all, everything was great!

We stay here often. Very nice hotel.