Best Western Premier Houston Northwest - Willowbrook
About Best Western Premier Houston Northwest - Willowbrook
Located in Houston and with CityCentre reachable within 14 miles, Best Western Premier Houston Northwest - Willowbrook provides express check-in and check-out, non-smoking rooms, a seasonal outdoor swimming pool, free WiFi throughout the property and a shared lounge. This 3-star hotel offers room service and a 24-hour front desk. Guests can have a drink at the snack bar. At the hotel, each room has a desk. Selected rooms come with a kitchen with a fridge and a microwave. Guest rooms include a safety deposit box. Best Western Premier Houston Northwest - Willowbrook offers a buffet or American breakfast. A business center and vending machines with snacks and drinks are available on site at the accommodation. Memorial Park is 17 miles from Best Western Premier Houston Northwest - Willowbrook, while Houston Arboretum and Nature Center is 17 miles away. George Bush Intercontinental Airport is 16 miles from the property.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Bar / lounge
- Café / coffee shop
- Business center
- Express check-in / check-out
- Dry cleaning
- Self-service laundry
- Luggage storage
- Multilingual staff
- In-room refrigerator
- In-room microwave
- Pool
- Spa / sauna
- Wheelchair accessible
- Public transit access
- Smoke-free property
- Air conditioning
- Elevator
- In-room safe
Reviews
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Very clean and well maintained. Breakfast was average
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The property could use an update and the breakfast options were disappointing. The pool step was broken which made me trip and squat my ankle. The rooms were spacious and bed was comfortable
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The rooms were well-kept. Breakfast was convenient. We enjoyed our stay overall and would return.
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Beds were just okay. Pillows and bedding were fine, but the mattresses seemed hard and kinda worn out. Breakfast was pretty good. Some different options each day, which was nice. Like that it’s included in the price. What they do not tell you about this location is that it sits next door to and adult entertainment business. Not what you want to see next to your hotel. Also, they start cleaning rooms pretty early. They use a large vacuum with a really long hose. That vacuum is very loud and always in the hallway. Don’t plan on sleeping in.
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Charged me a fee that I didn’t need to be charged and never gave me a refund
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The room was clean, the staff were friendly, plenty of parking. Breakfast is available but we didn't go down to eat. I'll definitely stay there again.
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Easy to find, clean, no problems Wish I could have had more clean towels and covers for my group
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Always a great stay
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Nothing! Pool area outdated not well taken care of Racist staff! Any African American that entered the lobby they were harassed and questioned what room they were in the followed children and questioned them !
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No issues. Happy with room and breakfast. Would come back. Location.
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Love staying here!
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This hotel is nice and kept well. Staff is friendly.
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This is the fourth time I have stayed at this hotel, and the experience is always positive. The rooms are excellent, the breakfast is high-quality, and the staff are courteous. Thank you—I will definitely be back.
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The parking lot was very well lit for safety. The sign at the entrance says you need your room key after 10 pm but that was not the case. Saw some sketchy individuals come in after 10 pm that you know were not staying there. Strip club was just across the street so wasn’t crazy about that… The bed was very hard. My wife and Did not sleep well those nights. They need to invest in bed toppers to make it more comfortable. The breakfast was good and fresh. Although it was well kept and clean we will not be staying there again.
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Good breakfast
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Great breakfast.
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was very clean and friendly customer service nothing
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Great for business, friendly staff, breakfast and close to training facility
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Clean room, and spacious!
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Employees was very rude. I had 5 in my room 2 adults 3 kids 14,14, and 13. We asked for towels and wash cloths after we turned in the dirty ones and they didn’t want to give us any. Thank God I brought a few of my own from home
