Homewood Suites by Hilton Houston - Willowbrook Mall
About Homewood Suites by Hilton Houston - Willowbrook Mall
Attractively set in the FM 1960 district of Houston, Homewood Suites by Hilton Houston-Willowbrook Mall is located 14 miles from CityCentre, 19 miles from Cynthia Woods Mitchell Pavilion and 19 miles from Memorial Park. Featuring a fitness center, the 3-star hotel has air-conditioned rooms with free WiFi. The hotel has an indoor pool and a 24-hour front desk. Guest rooms at the hotel come with a seating area. Certain rooms come with a kitchen with a fridge, a dishwasher and a microwave. The rooms in Homewood Suites by Hilton Houston-Willowbrook Mall are equipped with a flat-screen TV and free toiletries. For guests' convenience, the accommodation has a business center. Houston Arboretum and Nature Center is 19 miles from Homewood Suites by Hilton Houston-Willowbrook Mall, while Wortham Center is 19 miles from the property. George Bush Intercontinental Airport is 12 miles away.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Café / coffee shop
- Business center
- Express check-in / check-out
- Dry cleaning
- Self-service laundry
- Luggage storage
- Multilingual staff
- Full kitchen / kitchenette
- In-room refrigerator
- Pool
- Spa / sauna
- Pet friendly
- Family friendly
- Wheelchair accessible
- Smoke-free property
- Air conditioning
- Elevator
- In-room safe
Reviews
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Hotel was in average shape and condition. Staff was friendly and helpful.
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We would not recommend at this state if your on vacation. Maybe for business it would be ok. The staff was very friendly. On more than one occasion we didn’t have hot water and in one room the toilet didn’t flush and the AC did not work. Hotel needs an upgrade. Pool was closed. The surroundings of the hotel also looked desolate. Empty restaurants etc and poor landscaping. The landscaping of the hotel was ok.
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Disappointing
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Keep up the good work. Thanks.
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Have no complaints about the cleaniness, staff or anything else..
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Clean room and safe. Mall across the street for shopping!
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The water was hot air conditioner blew cool everything else was terrible
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Needs renovation and upgrades.
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The variety and the choices of food
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I didn't like the breakfast at all no variet The variety and the choices of food
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Yes
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The room looks clean but the carpet is sticky. Staff is friendly and helpful. Breakfast is average.
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Exceptional
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Facility undergoing renovation and breakfast was good. Housekeeping failure to clean rooms.
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Location Facility undergoing renovation and breakfast was good. Housekeeping failure to clean rooms.
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The staff and location was great The pool was closed for repairs when we arrived, did not know or wouldn't have booked. Got to the room and the smoke detector was hanging, the toilet seat was almost off because of looseness, when you shower the tub is so skinny and cupped not comfortable at all to take a shower in.
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The breakfast was less than tasty, and my room smelled as if someone had been burning patchouli incense in then.
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Well maintained
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Location was close to a mall and the venue I travelled for. Staff was friendly Not a big selection for breakfast. One morning there was no hot breakfast at all. Pool was closed during our stay. Hotel is old and needs updating. Room was ok, don’t think it’s worth what I paid. There went small bugs in the window sills and the carpet in the room had a very sticky feel to it - would not walk around the room with shoes off.
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Staff was friendly Not a big selection for breakfast. One morning there was no hot breakfast at all. Pool was closed during our stay. Hotel is old and needs updating. Room was ok, don’t think it’s worth what I paid. There went small bugs in the window sills and the carpet in the room had a very sticky feel to it - would not walk around the room with shoes off.
