Inn at The Waterpark

The rooms could be cleaner

The shower was so small I couldn’t even turn around in it. The “continental breakfast” was beyond lackluster. They didn’t even have any fruit!

Room stunk and there is some updating needed but over all wasn’t too bad. I will stay there again.

it is very good! Welcome price just breakfast not enough salt included

Last resort

We stayed there for the weekend and it was a great place to stay the property was clean and the staff was really friendly

Good

The room was okay, not the fanciest place but met our needs. The water pressure in the shower was terrible and the design of the shower was not great because the shower curtain easily allowed water to leak onto the floor. We could hear the people above us every time they walked, and in the morning we were woken up by what had to be a small child running back and forth for over an hour.

Room was in the back section where there was covered parking. Good lighting

We've not stayed here in years and now we won't be staying anymore, this place has gone downhill, not worth the money we paid to stay here, I requested a 1st floor room months back and received a 2nd floor room, breakfast could've been a lot better, coffee was good though, room was clean, but the stairs to the 2nd floor 220's rooms are an accident and lawsuit waiting to happen, broken rails too, while checking out the woman at the counter just turned towards me and told me to just put the cards in the basket and turned back to her phone, no how was your stay, thank you for staying with or a comeback again, yeah we won't be returning.

Good place to stay!

Exceptional

Passable

Very good

It was located conveniently , and I enjoyed the extra amenities. I got charged for an extra bed, that I did not have brought to my room. I call to let them know but I still see the charge in my account.They already refunded me my deposit. But no one has called me back about the extra charge.

Location was perfect for Moody Gardens and the Waterpark. Free mini golf was fun. Nice toiletries. Comfortable bed and fluffy soft towels. Basic breakfast with plenty of seating. Lots of parking

Superb

Convenient to Waterpark Bed was comfy

Over $100 for one night. When I checked in I was told I would not be charged by the lady at the front desk since my pet is a behavioral/emotional support dog and had my certificate. She was nice. The online web-site said pet friendly. We agreed to stay. I learned the next morning the pet friendly was only for certain rooms and was very misleading on the web-site. But the manager the next morning was not even people friendly ! And stole my money by charging my card without my approval. She said my support dog should be keep with me. But they don’t allow dogs at the water park ! She made us move to a very old part of the facility to better accommodate my dog. But I had to walk my 63 year old disabled body up and down stairs now to take my dog out where the new facility had grass. The room was more like a motel 6 with uncomfortable beds & pillows. The A/c rattled all night and I could not sleep. I did only have to squish one bug. I paid for 1 room for my daughter & kids for 2 nights in their newer better facility, plus a room for myself totaling over $600 then I was made to leave decent room along with $115 pet fee and then needed to stay an additional night in town for another $110 in a less than desirable room. I could’ve stayed at the Marriott courtyard with a Hot Tub for the same price, but I’d already been charged the ridiculous pet fee here. She made me very distressed ! It was my worse $800 hotel experience in Galveston ever !

We really enjoyed our stay. The mini golf course was definitely fun.