Crowne Plaza Hotel Foster City - San Mateo by IHG

Only one elevator working!!!

water should be served inside the club bistro for free.

It was very clean and very nice.

Superb

Exceptional

Passable

Room was warm AC did not work very well and also fans in bathroom don't work. I brought it up to front desk and all they said was fans don't work in bathroom. Didn't offer to fix it at all. In hallway outside room it was very hot no AC at all. Hotel is old and it shows

It was so beautiful and perfect distance to where we were heading ! Honestly nothing, it was a beautiful stay!

Superb

Clean

I took my family to stay in the Bay Area for the weekend for my nieces birthday. We always stay at this hotel because of the indoor pool and complimentary breakfast. When we arrived in the room the ice bucket had mold in it like it hadn’t been cleaned in quite some time. The sink still had hair in it like the previous guest shaved their facial hair all in it. So that wasn’t cleaned either. And the shower wouldn’t stop dripping even when we turned it off, so we heard the drip noise all night. The breakfast ended at 9:30am which seemed a bit early. Which caused us to pay for the brunch for a family of 4. At $60/person it was an expensive meal. I usually stay at Crowne Plaza in Foster when visiting the Bay Area. After this last stay I don’t think we will be returning.

Options of , Bar, restaurant onsite. Staff very attentive. Live hotels with free parking.

Very good

grear breakfast front desk staff seems distracted, not attentive

Exceptional

Good

Its location for work is perfect. Saved me renting a car. I made an error in my booking the staff were great in sorting it all out. The elevators are being repaired so queues built up. It’s a decent hotel but the cost is steep.

Superb

1) I need to print something out at the business center, and not only were the computers not working, the printer was only connected to one of the two computers. It took two members of staff 15 minutes so I could get something printed. Additionally, the wifi was weak and spotty, further causing the delays. 2) The drain in my bathtub was not working properly. My shower water did not drain in a reasonable amount of time and I left for an event, fully dressed in suit and tie, with the water still in the tub. It's a great hotel, but not getting the details right make it not worth the price.

Only stayed for an evening since we went to a theatre show nearby but our stay was fantastic! My wife and I were a little unclear on how to get into the Bistro for dinner from the hotel side but we eventually found our way. Absolutely would stay again if we are in Foster City again!