Extended Stay America Select Suites Dallas Farmers Branch

Very safe, quiet location with a variety of cool local restaurants (albeit in a mini-mall) that are less than 400 steps away. (Don't miss I Love Kolaches - I don't even LIKE kolaches but their innovative flavors made me a believer. Plus it's the closest place to get coffee). The staff - the women who work the desk are incredibly kind and friendly. Kudos to the younger Indian woman who helped me fasten a necklace for a work event as I was traveling alone and the woman with the short pink hair with the huge smile). Clean sheets. Lack of bedbugs. It's cheap. Otherwise it would be a one. The minuses: Rooms are DIRTY. Thumbprints on the microwave, floors you don't want to walk barefoot on due to dust, tub had slippery floors and drain stop was missing. Caked dirk in corners of bathroom floor. Building itself is DIRTY. Sticky floors in elevator. Pervasive weird smell I couldn't identify through the whole building. Fridge was actively leaking onto floor. No plates, utensils, glasses, cooking supplies, coffee maker, dishrag or paper towel in kitchens. No bathmat or hand towels. Only two small, stained but clean bath towels and faceclothes. For a short stay on a strict budget, yes. Otherwise. Hell to the no.

Rude front desk clerk at check in, not enough linens provided. Had to pay the cleaning staff for more towels bc front desk refused to give more. Only two towels and two washcloths in the room

This place is affordable for a family traveling with children. It's nice that it has a kitchen but there was no trash can in the kitchen or the restroom nor soap anywhere. This place didn't have pots and pans for cooking either which youd figure they would provide since they have a kitchen. It's a very outdated hotel but you can tell they are remodeling. There's no staff on hand from night to morning. There are odor issues in the hallways and elevator. I would still stay here again because it's affordable and it has a kitchen!

The room was horrible, the floor was coming up from the thresholds of the bathroom & kitchen, there was nothing holding the flooring down in the middle of the doorways. We kept tripping over the flooring when going to the bathroom & kitchen. There was roaches, the halls smelled like feet. Never will I stay there again. Thank goodness it was only for a night.

The rooms are pretty spacious, clean when we arrived, front desk was pretty helpful with any questions or concerns we had. Good location with plenty of food places around, gyms, stores etc, felt pretty safe as police normally patrol the area. Some of the side doors don’t work with room cards. And room service only comes around once every two weeks, feel like it should be at least once every other day.

Pretty big and clean rooms,

There was a big glop of hair in the tub. No pan for cooking. The staff closed up before the time they said they would.

Not satisfied

The location was perfect. I was supposed to be in a no smoking area however getting off the elevator, the hallway and I was consumed with pet stench over smoke. Also, when I reached my room, I was overwhelmed with smoke inside my room . I had to go out and get spray to neutralize the smell however, the smell was still there. In addition the plumbing was backed up in the kitchen and bathroom. Very disappointed

Total lack of kitchen items - no crockery, cutlery etc

There was no Kleenex, no kitchen utensils, no plates, no silverware, no cookware, no coffee maker and no hand towels. Yet there was a sign in the elevator that the kitchen was fully equipped.

There was no one at the front desk when I arrived for check in, it took 15 minutes for someone to arrive to the front. When we finally got the room key, we were instructed to take the stairs to the second floor because the elevator was broken. When we got to the room, it wasn’t even cleaned yet. So we had to go down the stairs with our luggage back to the front to inform them of their mistake.

The kitchen is separated so it doesn't seem like just a kitchen on 1 wall like alot of places. Large closets. They dont provide any kitchen utensils. This place is no longer a Hotel, but more like a apartment complex. That being said the pool is gone, and there is not staff 24/7.

They charged us twice even though we booked on booking

The room and property was not clean. The whole hotel smelled like cigarettes. The sheets and towels were very dirty.

Everything.. Thanks..

the staff

Disrespectful and hateful staff.

Jennifer and Sean are trash service...rude, unprofessional.

and Sean are terrible