Hampton Inn & Suites Durham University Medical Center

Rob on the evening shift at the front desk was amazing. Your hotel is lucky to have someone with that level of customer service. We will return if we are back in the area because of how well the staff and Rob was for us.

We had a great time on our mini trip. When we arrived there was a tour group of young students. The hotel houses both Hampton in and Home 2 Suites. So. I was not sure if there were two separate checkin counters. It's only one. The front desk provided a quick check in process and the fees were minimal. I missed the $10 parking charge while making the reservation. The $15 room deposit was minimal compared to most places we stay. Our room was very clean (NO bugs, mold, or stains on the sheets). They served breakfast, had a small snack area, a pool, and mini workoutroom. We didn't try them, but they looked to be in good condition. The waffles smelled amazing! You could also walk to Bojangles or KFC. Many places are a short drive on the main road. There's also a car wash right next door. The hotel is right off the highway, but we didn't hear much noise in our room. The parking lot does get packed when it's busy. However, there are multiple entrances to get inside no matter where you park. Housekeeping was also very friendly. We would definitely stay again if in the area. This was a great, clean, and friendly location!

have any soap in our soap dispenser or lotion in our lotion dispenser. What happened to the little bar of soap they used to leave at the sink??? Actually, just bring a bar of soap from home! Love the front desk staff. Breakfast is great. Room and bath CLEAN! Very close to Duke Medical Center which is a big plus. Also close to Duke University.

Bed not typical of what I’m used to for Hampton Inn, microwave was very small. No fan in the bathroom, need an air freshener if that’s the case. Lighting a little lower than used to. Breakfast was subpar.

Clean room, very nice staff, excellent breakfast. This hotel got it all.

The hotel was very nice! The one issue I did have the linen was stale smelling! I called the front desk and they brought in clean linen!

Clean,new,excellent

We did have to pay $5 per day to park, though. The room was very nice & roomy. They even had 2 COMPLEMENTARY waters, something that is very unusual. The breakfast was phenomenal! It was quite a large spread. We travel up this way quite often, so I decided we will stay here every time we come.

Staff was amazing. Room was cleaned and looked really nice. Everyone was so helpful and kind.

It was clean. The room was comfortable. The bedding was comfortable and clean. Breakfast could improve to include some healthy choices. Everything had a lot of sugar. The tea selection could also improve.

The staff at the Hampton Inn Suites University Medical Center were quite pleasant and explained everything we needed to know about our stay in Durham Spent only one night so I can't think of anything to dislike

The guests and staff here are truly amazing!! I lost my wallet which had my ID and all my credit cards. I was so worried and running around to look for it but failed. I finally went to the front desk and the staff told me it was actually in their safe!! I appreciate the anonymous guest who turned in my wallet and the staff who kept it until I found it so much!! I would definitely come back if I am ever in town or visiting here again!

Beautiful facility Pay to park

Great Breakfast

Great breakfast food options

This was my second time staying here and the service, staff and amenities offered are worth the price. The property is always well kept and clean.

Exceptional

Superb

Exceptional

People at hotel were very friendly and helpful. Needed something fixed in room and the immediately got to it.