Courtyard by Marriott Chicago Deerfield

Fine

This location does not have an elevator. Even though it's just 2 stories they still need an elevator. No breakfast. The courtyard was under construction so no access.we had a balcony,however no chairs were on the balcony. The doors to the rooms slammed unless you held it. It was construction debris in the front of the building. Not a fan of this location. Highly NOT recommended!

Chambre était très humide. Ventilation dans le gym inefficace donc rapidement suffocant.

Very good

Otherwise the Property is good, it’s very dated the inside of the rooms! Some rooms have Microwave's & some do not, NOT OK! But it’s CLEAN & the Front Desk Staff is GREAT!

After purchasing this reservation months in advance, upon arriving, the supervisor asked me to tap my card for a $20 incidental "hold" charge that would incur each day. After doing this, I was charged $240 dollars. She said I needed to tap my card (3 more times I did this with each time saying "Approved" on the device) to which she assured me that the hold is only $20 per day. It is now 4 days after I checked in and over a day since I've left and still have $261 on "hold" against my checking account (3 separate holds for $1, $20, and $240. ) After calling the property, the assistant general manager told me that the general manager is out of town on a conference but she can e-mail him to see if he has time to authorize a release on the money they should have never taken in the first place. I'll get an e-mail from her I was told when she hears back from him..... If this is how Mariotts are run, they have now lost my business forever. The staff here does not care about inconveniencing their customers with horrendous overcharging nor take immediate action when it occurs to solve it. They wait for the complaint then yell at you on the phone that they can't do anything about it and will get back to you whenever.

Quiet place, nice location

Overall, is a clean place and function. I definitely will stay again. I wish breakfast are included. But that’s not important

Location, free parking, many restaurants and shopping malls nearby. For the price, was expecting a little more class and functionality. Basically looks like a converted apt building. No complementary coffee. No microwave in the room. Cafeteria pricing was high. No enough hooks in the bathroom to hang clothes.

The location was close to the gardens which we liked! It was very dated.

Room was clean and spacious, staff customer friendly.

I usually stay 2 times a year. I have been coming for quite few years now and the staff is always very nice. lovely pool too. nothing

Good location and environment. Staff is very nice.

Horrible Experience

Location It wasn’t clean. No usb chargers

Perfect location for me. Dissapointed there was no breakfast. Awesome pool. Lovely room, very clean. No morning staff to help with luggage cart to check out. I will choose this hotel again and again!

I didn't like the discontinuation of complimentary breakfasts to include pancakes, waffles, bacon, sausage , scrambled eggs, etc. This trip you lost customers from 3 rooms. Need a hot tub with pool.

Good

The property is not well maintained. The room smelt like mold.

Very good