Express inn and suites

The property was very worn and dirty. The only amenity was the pool, but the rest of the place was so gross that we really didn’t venture to explore much further than our room. The fridge looked like it had never been cleaned, hairs and stains inside of it to the point I didn’t even feel comfortable leaving my food in it. No weather strip on the door, just a huge open crack leading directly outside, so anything can crawl inside and every conversation and sound can be heard. Couch was dirty beyond belief, didn’t even want to sit on it. Consistently strong marijuana smell around the building that never went away throughout our whole stay. No napkins, coffee, silverware, ect. Don’t expect anything in your room except a dirty microwave and fridge. Bathroom from hell, literally imagine a gas station toilet, but add a shower and a sink. The whole experience just left me feeling dirty and I felt uncomfortable staying there but we had no other choice. For how much I paid, I was expecting a clean room at the BARE minimum. I would feel better sleeping in my car next time.

We wish the pool was open....

La propiedad sucia y con mal olor

Turns out the room was a smoking room. Do to the smell I was not able to get much sleep my first night. I asked the front desk the next morning for a non-smoking room. It took about 30 minutes but they swapped me. When I went into the new room that evening as I was getting ready to go to bed there was a bug on the floor. I took a picture of it. During the night there was a constant beep and I also didn't sleep very well. All in all I don't think I will ever stay at a Express inn and suites ever again.

The place is trash. Full of roches and dirt.

Chambre avec une odeur tenace et insoutenable de renfermée et d’humidité. Personnel qui semble déconnecté. Le motel a l’air mal fréquenté… nous ne recommandons pas cette endroit même si bien placé.1 seule nuit et pas plus

Scary atmosphere upon pulling up...room had cobwebs, leaky bathroom or something smelly with dirty wet rag left behind, icky pool area, people walking all over smoking like crazy. Left immediately, especially with young girls in tow. . .Hoping to get a refund based on misrepresentation.

Room dirty, racks with oxidation, floors crack, walls cracked, unbelievable that a place like that still open, where are the inspectors from the city ,when we get there the toilet has piss the room cleaner forgot to flush it , the most disgusting hotel I’ve been.

That being said, and this isn’t the hotels fault, at 4am someone was walking around outside our window blasting music on their phone.. only last lasted about 5 minutes. Should have cost $50 for this experience.

Saw roaches

Horrific! Booked by mistake. We left.

This is truly what it is. What a complete joke of a hotel. I generally don't leave feedback, but I had no choice but to do so after such a horrible experience. Read the feedback before booking and you will see I'm not the only one to say this. I wish I would have beforehand.

The staff is always pleasant and im always comfortable there.

The building was old, outdated, no coffee in AM. Just a place to sleep.

Dirty, old , smelly

It is a very dated hotel looks like probably from the very early Holiday Inn or Howard Johnson era before 19 became a highway. It’s inexpensive and that’s why you book here it’s clean dated. The management is very nice kind polite and respectful, which is what you get when you have owners operating hotels not the artificial smiles and memorized welcome greetings rattled off at a thousand words per second you get from a big chain or resort. My room was clean. The bathtub was clean. I was here during a cold spell, and unfortunately, the HVAC unit didn’t crank up enough heat to satisfy me but other word otherwise the hotel was worth the money it is what one would expect for this price. Not a family place, but if you are just using the motel to sleep and spend your day at the beach, this can work.

The room was generally clean. The air conditioning was very sufficient. The room was very spacious. There is a large microwave and compact refrigerator. I was able to finally find the programming guide for the TV set but wasn't able to access many of the channels because i think the remote didn't really work. The room could make use of some repairs. There was no functioning security chain bolt that I had to use the Only available chair in the room to prop against the door for added security. There was a SMELL OF STALE CIGARETTE SMOKE even though the motel attendant said that it was a non-smoking room; it was apparently formerly a smoking room. There are no hanging closets or hangers. The bathroom soap was very tiny. The worse part was that the noise coming from the adjacent highway was so noisy that I hardly had a good night sleep.

Staff was pleasant and accommodating.

Check in could have been faster. Got there after 6pm and office was locked.

Staff is excellent and honest real kind people! No problems here!