Hilton Garden Inn Chicago Central Loop

Close proximity to a lot of high traffic areas

Close to restaurants and shopping.

Great hotel staff, great location and easy walking access to attractions.

The room and bathroom were clean. The bar staff were friendly and helped us order food. The front desk staff were also friendly and helpful. We will definitely stay here again. Very close to Union Train station and CTA.

Great modern up to date hotel with newer bathrooms and furnishings. We would stay there again!!

Our room was clean. The staff was friendly and helpful. Our only issue was that the parking garage they suggested was not tall enough for our vehicle and the reception desk had no other suggestions for us. Since we are not familiar with the area we also had no idea of the options.

Fast and efficient check in process, clean and well maintained rooms. Friendly staff, that just made my stay pleasant and easy.

Exceptional

Exceptional

Nothing super special but clean enough and in a good location. Parking is outrageous.

Superb

Everything was awesome, I had no complaints.

Exceptional

Very good

One; it’s called ‘Hilton Gardens’ and almost all the pictures show the beautiful roof top garden. But when i got there (on a holiday weekend) we where told that the roof top garden is actually part of a restaurant that operates on the property but is not owned by the Hilton. the restaurant was closed therefore there is no access to the garden. so the namesake and most attractive feature is not available to hotel guests whenever the restaurant is close, WHAT? Two; the fitted sheets didn’t fit the bed. As soon as we got in it they popped off the mattress and despite several attempts to put them on as soon as we got in the bed they came back off. we told housekeeping but nothing was done. sleeping on a bare mattress in a hotel pretty gross! it was an okay stay but it could have been a lot better!

Clean,. quiet room close to Union station

B

What I appreciated about the hotel was its location; it wasn't too busy in the mornings or at night. The cleanliness and the quality of the room were excellent for both my wife and me. Additionally, I enjoyed the rooftop patio, which offered a variety of food and drinks. The bed sheets and mattress were of low quality, making them somewhat uncomfortable, but still sleepable.

Underwhelming experience

Superb