Residence Inn by Marriott Charlotte Northlake

The other room the tv was broken. We were placed in new rooms- AC broken, another TV was broken. Linens never came despite calling down to front desk multiple times. Had to wake my kids up to walk to the front desk for linens we requested pre booking. No creamer for coffee, breakfast was late. Not worth the 500 bucks I paid for two rooms. Wish I could get a refund

The room was clean and the staff was friendly. I booked this room for my parents and didn’t get them checked in until late that night. Some of the customer bases going in and out was very questionable, I did not see any security. I suggest more security between the hours of 10 pm and 6 am

Location, friendly staff, and the amenities this property has to offer

I love staying at Residence Inn whenever I come to Charlotte. I recommend this hotel for all travelers visiting Charlotte. The staff is amazing and the rooms are just like a home away from home. I visit here 2-3 times a month. You will not be disappointed.

The staff it’s great

Size of the room

Great

Love the spacious room with mini kitchen!

That we had to pay in an open parking lot

our stay was excelldent. the staff were all very friendly (and I interacted with 5-6). the room was spacious and clean. a/c worked well. we plan to use this location in the future as we travel often!

Staff was amazing and the breakfast was immaculate

Good for short stay. Air conditioning is loud for sure in the smaller King. Compact room. But manageable. Breakfast was a simple breakfast. Eggs and two different types of sausage. I had bagel with breakfast. The shower only have half a door was weird. Parking is

Had a great stay. Rooms were well appointed. Breakfast was a nice addition.

The property was beautiful .the food was delicious. The first room we had was not clean the sheets had not been changed. There was hair in the shower and tissue in the toilet. They switched our room the next day and it was great . I thought I was getting one bedroom suite but it was an efficiency. My fiancé works and we really need the separate room. But it was cool

Breakfast was good Lighting not makeup friendly for applying

The amenities were exceptional as well as the reception staff. A very Pleasant stay.

Rooms and hotel very nice, breakfast the scrambled eggs were cold, but rest of the choices okay.

Location Cost - kinda steep considering surroundings

N/a

This size of the rooms and the renovations That I had to change rooms 3 times. Due to the air conditioning not working! Very upsetting and disheartening