Omni Charlotte Hotel

I stayed at the Omni for 2 nights, as I was in town for a wedding nearby. The location was great and the light rail was one block away. The front desk staff were very nice and quick in getting me checked in. The room was big and the bed was comfy, however, the water pressure in the shower left things to be desired, as well as not enough lighting in the bathroom and rest of the room. No place to hang your towel in the bathroom or along the shower door. There were a range of other guests, from families with young children to those walking around the hotel intoxicated spilling food and drinks in the elevator. From my experiences and the price I paid, as it was definitely not the cheapest hotel in the area for the weekend, I would say the hotel is right in line with a solid 3-star hotel, not quite 4-stars.

Everything was excellent!

I had such a great staycation! Yasmine at the front desk was AMAZING! I will definitely be back.

All the amenities were well kept and the room was clean and comfortable. The view to the rooftop/pool area was nice and the bar and restaurant had a great service and atmosphere. We will definitely come back!

Clean and super convenient to everything in Charlotte! It even has a walgreens downstairs for any needs you may have.

The pool and bar was amazing

The hotel and rooms were very nicely decorated and the staff were very friendly. The noise level both inside the hotel and outside of the hotel is what lowered our rating and experience. The walls are paper thin.

Staff was helpful, and bar and hotel charges were easy to understand. Not the best choice if you are not there for business.

Valet staff was amazing

The main reason I booked this hotel was to enjoy the pool party on the days I didn’t have business. Upon check-in, I was told the pool was closed until further notice. The staff did try to make it right by offering free breakfast in their member lounge (which was not good). Ultimately, I decided to move to a different hotel with a pool. Then I was charged an early exit fee of $340, even though they agreed to give me a refund for the nights I didn’t stay. Not a great experience.

This is the perfect hotel and it’s. In a perfect location.

It’s always a great experience when I stay here!

Proximity to Bank of America Stadium No hot water for showers Friday nite or Saturday morning of our stay. Pool was closed during our stay. My $17.00 drink was made incorrectly

Close to Bank of America stadium

Clean. Safe. Everything we needed.

Great hotel and stay!

Very good

Exceptional

Trey and Lucy went above and beyond!

Superb